Author Topic: double billed  (Read 1582 times)

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Offline barbara.lemley

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double billed
« on: April 08, 2015, 12:00:27 AM »
HELP!
Im brand new and need to find out how I get hold of the billing department. I was double billed for GrimeFighter and need to get a refund. I cant find the 'ticket' area. HELP!
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Offline Eddy

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Re: double billed
« Reply #1 on: April 08, 2015, 12:18:07 AM »

Offline Staticguy

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Re: double billed
« Reply #2 on: April 08, 2015, 03:47:34 AM »
After you submit a support ticket via the link that Eddy has provided you should wait for a reply at least a week or two. It all depends upon which tickets gets to the support technicians/engineers first. Tickets are handled FIRST IN FIRST OUT BASIS. So the key is that always be patience.
« Last Edit: April 08, 2015, 06:02:08 AM by Staticguy »
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