Author Topic: avast won't scan for network threats  (Read 3519 times)

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avast won't scan for network threats
« on: May 04, 2015, 05:05:03 PM »
running win 7 avast pro.. I go to Scan>scan for networks threats and it seems to work then says "It seems that you are offline
Internet connection is needed to perform network security scan. Please, check your internet connection and try again." - it just did it just now despite the fact that i am here on the forum connected to the internet..

So it doesn't work.!

Offline Pondus

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Re: avast won't scan for network threats
« Reply #1 on: May 04, 2015, 05:42:10 PM »
did you just install avast?
any other security programs / firewall installed?


Offline bob3160

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Re: avast won't scan for network threats
« Reply #2 on: May 04, 2015, 09:29:21 PM »
did you just install avast?
any other security programs / firewall installed?
If you just installed Avast, have you rebooted your computer ???
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Re: avast won't scan for network threats
« Reply #3 on: May 08, 2015, 05:23:10 PM »
Hello,
I have exactly the same problem.

I have rebooted several times but I still get this message : "It seems that you are offline
Internet connection is needed to perform network security scan. Please, check your internet connection and try again.".

My internet connection is fine as I can write on this forum !

Any idea ?

Offline Asyn

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Re: avast won't scan for network threats
« Reply #4 on: May 08, 2015, 05:29:56 PM »
Sounds like you're blocking AvastUI.exe, allow it in your firewall.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline essexboy

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Re: avast won't scan for network threats
« Reply #5 on: May 08, 2015, 07:02:15 PM »
Just had a similar case where windows8firewall was blocking