Author Topic: suspiscion of virus...cannot get update...is proxy configured?...  (Read 9501 times)

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  • Guest
1)
i cannot update my tomtom
message:"no internet connection.mydrive connect will try to reconnect when it detects an internet connection"

and i have a connection wifi to internet.

2) i cannot execute eset online scanner.
message: cannot get update, is proxy configured?
3)
i run avast scan (aswboot.log)
i tun combofix
i run mbm.
i run farbar.
i run aswmbr:
message: avast antirootkit a cessé de fonctionner et la derniere ligne de aswmbr est la suivante:

scanning c:\windows\assembly\gac_msil\microsoft.visualstudio.tools.applications...

if you can be so kind to help me,
I thank you in advance,
many greetings

pierre

Offline Pondus

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #1 on: May 06, 2015, 12:41:53 PM »
Quote
i run farbar.
Attach Farbar logs ... two logs total


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  • Guest
Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #2 on: May 06, 2015, 12:56:44 PM »
here are 2 log's  farbar

pierre

Offline essexboy

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #3 on: May 06, 2015, 03:36:47 PM »
Could you attach the combofix log please

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1315751904-1439911886-537610384-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
SearchScopes: HKLM-x32 -> DefaultScope value is missing.
Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\firefox.cfg [2015-04-28] <==== ATTENTION
CHR HKLM-x32\...\Chrome\Extension: [kbhplonhjleiopohgmppianogioknked] - No Path Or update_url value
2015-05-01 15:19 - 2015-05-01 15:19 - 00002960 _____ () C:\windows\System32\Tasks\{60933612-0DE0-4A34-BAA3-B04892E77487}
2014-12-12 21:13 - 2014-12-12 21:13 - 0000000 _____ () C:\Users\nne\AppData\Local\{E26A9988-AA2A-4D14-B279-56CA5095EACF}
Task: {073B41B5-B4CE-4CCC-8054-E05D9E4042AB} - System32\Tasks\SBW_UpdateTask_Time_313535383137383530362d235b783432415b45345a2d6c => Wscript.exe //B "C:\ProgramData\SpeedBit\sbhe.js" sbu.exe /invoke /f:check_services /l:0
Task: {5AC77F5C-DAAE-4CAF-BE15-C87E04F48816} - System32\Tasks\0 => Iexplore.exe  <==== ATTENTION
C:\ProgramData\SpeedBit
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

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  • Guest
Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #4 on: May 06, 2015, 04:54:15 PM »
I had several update windows waiting reboot and the pc must be rebooted...

i run frst with fix.

here is the log fixlog.txt.

and pc reboot.

what has happened? delete proxy setting... and change policies...?

pierre


Offline essexboy

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #5 on: May 06, 2015, 06:11:45 PM »
Is tom tom able to update now ?  Yes there were some adjustments made to your connection settings

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #6 on: May 06, 2015, 08:20:59 PM »
no, the symptoms are the same

Offline essexboy

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #7 on: May 06, 2015, 08:27:27 PM »
Could you attach the combofix log please

Do any other programmes have problems connecting or updating ?

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #8 on: May 06, 2015, 08:39:54 PM »
I am unable to update the new program  avast internet security,
update 8:32 p.m.
current version: 150506-3
Publication 06/05/2015 6:05 p.m.
connection established
8:35 p.m. host unreachable

Offline essexboy

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #9 on: May 06, 2015, 09:30:48 PM »
Did you install Avast VPN ?

If not repair Avast and deselect that option


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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #10 on: May 06, 2015, 09:37:54 PM »
i use vpn, not actually, but often.

Offline essexboy

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #11 on: May 06, 2015, 09:43:20 PM »
When you try to update other programmes do you get the same error ?   Does your browser connect quite happily

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #12 on: May 06, 2015, 10:02:41 PM »
firerfox generally ok.

attempted update of mbm:
impossible to access the update server.

update Office 365 ok

VLC update ...> an error occurred during the search update.


Offline essexboy

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #13 on: May 06, 2015, 11:05:18 PM »
Do any other computers that use your router experience the same problem ?

Could you disable all Avast shields for 10 minutes and see if the updates work

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Re: suspiscion of virus...cannot get update...is proxy configured?...
« Reply #14 on: May 06, 2015, 11:37:19 PM »
I deactivated all avast agents
the result is the same here on my laptop.

also on my desktop pc I can update tomtom and run eset online ...no problem.

pierre