Hi,
How come my support ticket as still not been replied to it's been 5 days?
Ticket Number: #REE-286-26546
Yes, I totally agree with you
kuyenmotdivad Dutifully filled out my ticket well over five days ago, and still no reply even after asking for an answer.
Your ticket summary:
Ticket ID#UMA-664-18840
First and Last Name (my name)
Email (my email address)
Subject: Threatening email from Avast
Your Message
Dear Team,
Today I received this threatening email from you, stating:-
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"Hello (my name),
Your Avast Internet Security license is going to expire within 48 hours.
After that your computer will not receive any virus database updates and security shields will be deactivated.
To keep your computer secure renew your license today."
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According to my records and 'Customer Number' 112075093, my current Avast License is valid to 20-04-2016 1:28:07PM.
It would appear that there is a communication break-down somewhere between your accounts department
and those that send out unwelcome and unpleasant emails to 'Genuine' up to date customers.
Best regards,
(my name)