Secureline can't connect after renewing licence

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I recently change phones from iphone 5 to iphone 6. I used Secureline on iphone 5 without a problem. On iphone 6 my licence has now expired, so I renewed it for another 12 months. After installing I constantly get message that it can't connect using either optimal server or London.

[Asyn]

-> https://forum.avast.com/index.php?board=57.0

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I too am experiencing problems with this. However upon renewing my vpn license, I used a new e-mail. Upon purchase & being redirected to "download the license", it tells me the license is invalid yet the money has definitely been removed from my account for it. How do I go about fixing this problem? As I tried to download the license again afterwards & experienced the same issues.

[REDACTED]

NVM...Problem Resolved

[schmidthouse]

NVM...Problem Resolved

So what was the problem and how did you resolve it??
Users get help from how issues are resolved, care to share