Author Topic: Avast Virus Lab  (Read 3798 times)

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Offline Be Secure

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Avast Virus Lab
« on: July 15, 2015, 06:20:32 AM »
How Can i send virus samples to avast!? I try the Avast Virus Lab.It was very slow to reply.Pls tell me alternative way to submit.Oh! i also try virus chest and get frustrated.Avast! is very slow on act to the new unknown viruses:(
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline Staticguy

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Re: Avast Virus Lab
« Reply #1 on: July 15, 2015, 08:36:17 AM »
Email: virus at avast dot com
Subject line: "False Positive"
File attachment: Zip the file and password protect it as "infected" (without quotes). If you submit it via avast gui the file will be submitted after the next vps update/streaming update. Once Avast gets the file, they will have to analysis the file first. You can also send samples via Avast Support by support ticket.

DELL Inspiron 15" 7000 Gaming, Windows 10 Home 2004 (OS Build 19041.388), Trend Micro Internet Security 2020 (16.0.1391), Avast SecureLine VPN (5.6.4982), Windows Firewall, Unchecky 1.2

Offline Milos

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Re: Avast Virus Lab
« Reply #2 on: July 15, 2015, 09:11:12 AM »
Hello,
for new virus samples don't put "False positive" to email subject, but "undetected malware". Or use https://support.avast.com/ -> Avast Virus Lab.

Milos

Offline stibi

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Re: Avast Virus Lab
« Reply #3 on: July 15, 2015, 10:30:50 AM »
I prefer to test malware at Virustotal or Jotti.