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Author Topic: How to uninstall Avast  (Read 5440 times)

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How to uninstall Avast
« on: July 16, 2015, 08:35:26 PM »
I need to uninstall Avast free but am having problems.

Avast does NOT show on windows Programs and Features.  Therefore I can not uninstall it from there.  I have Revo  Uninstaller, but it also does not show up there.

I downloaded aswClear and tried to run it in Safe Mode.  Got the error message below.

What next?

Thanks
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Offline Pondus

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Re: How to uninstall Avast
« Reply #1 on: July 16, 2015, 09:41:06 PM »
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Re: How to uninstall Avast
« Reply #2 on: July 17, 2015, 12:02:41 AM »
Pondus - Please read my first post.  I followed the directions and received noted error.

What my next step?
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Offline Eddy

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Re: How to uninstall Avast
« Reply #3 on: July 17, 2015, 12:07:29 AM »
What OS/SP ?
Do you have (or had) any other security (related) software installed ?
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Re: How to uninstall Avast
« Reply #4 on: July 17, 2015, 12:14:23 AM »
Eddy - Running Win 7 HP SP1 with lastest updates.  Have installed but not running SuperAntiSpyware,Malwarebytes Anti-Malware.  I had MSE but uninstalled it before installing Avast.
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Offline Eddy

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Re: How to uninstall Avast
« Reply #5 on: July 17, 2015, 12:21:28 AM »
Follow the "Let me fix it myself" steps:
https://support.microsoft.com/en-us/kb/2435760

Run the mbam removal tool:
http://downloads.malwarebytes.org/file/mbam_clean

Reboot and try to run aswclear again.
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Re: How to uninstall Avast
« Reply #6 on: July 17, 2015, 05:56:13 PM »
Eddy - Thanks for your suggestions.  Since I had already uninstalled MSE it was not able to be removed.  I rans the mbam removal tool, rebooted to safe mode and tried aswclear.  Got the same error as below.

What do I try next?
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Offline bob3160

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Re: How to uninstall Avast
« Reply #7 on: July 17, 2015, 05:57:53 PM »
Quote from: crgibson on July 17, 2015, 05:56:13 PM
Eddy - Thanks for your suggestions.  Since I had already uninstalled MSE it was not able to be removed.  I rans the mbam removal tool, rebooted to safe mode and tried aswclear.  Got the same error as below.

What do I try next?
If you try to install Avast, what error message do you receive ???
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Re: How to uninstall Avast
« Reply #8 on: July 17, 2015, 06:28:29 PM »
I still get the same error as noted above.
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Offline bob3160

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Re: How to uninstall Avast
« Reply #9 on: July 17, 2015, 09:23:32 PM »
Quote from: crgibson on July 17, 2015, 06:28:29 PM
I still get the same error as noted above.
Reported to moderators. Let's see if Avast responds.
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Re: How to uninstall Avast
« Reply #10 on: July 17, 2015, 09:58:46 PM »
bob3160 - Thanks for the reply.  It's the best I've had so far.  Hope they can help.

Thanks again
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Offline Eddy

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Re: How to uninstall Avast
« Reply #11 on: July 17, 2015, 10:20:36 PM »
There is ofcourse always the manual removal option.
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Re: How to uninstall Avast
« Reply #12 on: July 17, 2015, 11:46:34 PM »
What is the manual removal option?

I have tried to disable Avast self-denfense module but it will not be disabled (As far as I can find).

What do I need to do?
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Offline lukas.hasik

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Re: How to uninstall Avast
« Reply #13 on: July 18, 2015, 07:36:58 PM »
Quote from: crgibson on July 17, 2015, 11:46:34 PM
What is the manual removal option?

I have tried to disable Avast self-denfense module but it will not be disabled (As far as I can find).

What do I need to do?
Please send as your support package - you just need to run http://utils.support.tools.avast.com/tools/support/utils/avastsupport.exe - it would allow us to check why this happen.

Then would you mind to reinstall it with new build? Download your product version from https://forum.avast.com/index.php?topic=173591.0
This should fix the installation as it seems somehow corrupted (hopefully). And then you should be able to uninstall it in regular way from Control Panel.
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Quality is also a feature.

Offline Eddy

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Re: How to uninstall Avast
« Reply #14 on: July 18, 2015, 08:39:57 PM »
Quote
Then would you mind to reinstall it with new build?
It seems to me the OP can't uninstall in a normal (automatic) way and also can't install.

That is why I mentioned the option "manually removal".
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