Author Topic: all pictures converted to .aaa files  (Read 2352 times)

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all pictures converted to .aaa files
« on: August 02, 2015, 08:51:53 AM »
I have my friend's laptop here,which was highly infected..i installed avira and removed many viruses ,can't install avast.. i may sanitize the system successfully,i can see video files.. but the problem is with the image files..many of them are now converted to AAA files.. how to recover them???

Offline Asyn

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Re: all pictures converted to .aaa files
« Reply #1 on: August 02, 2015, 09:11:38 AM »
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: all pictures converted to .aaa files
« Reply #2 on: August 02, 2015, 10:11:35 AM »
boot time scan running with quickheal.. getting back with the logs..

Offline essexboy

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Re: all pictures converted to .aaa files
« Reply #3 on: August 02, 2015, 11:55:28 AM »
Sounds like ransome ware, he has lost the pictures unless he has a backup

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Re: all pictures converted to .aaa files
« Reply #4 on: August 02, 2015, 03:40:18 PM »
yeah! many files are corrupted,but there was no screen asking for ransom!  i have attached the logs ..btw!