Author Topic: My subscriptions portal and cancel auto-renewal  (Read 8608 times)

0 Members and 1 Guest are viewing this topic.

info@edinburghbuddhistcentre.org.uk

  • Guest
My subscriptions portal and cancel auto-renewal
« on: August 12, 2015, 09:35:09 PM »
Hi Folks,

I'd like to cancel my auto-renewal.  I know there is a topic on this but I struggle to understand these things and am not even sure where 'my subscriptions portal is'?  Do you access it from the 'my account' page?  I can't get a drop down menu on that page where there should be one.

Thanks in advance for any help given!

Best
Jamie

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 86524
  • No support PMs thanks
Re: My subscriptions portal and cancel auto-renewal
« Reply #1 on: August 12, 2015, 11:05:14 PM »
It isn't on the my.avast.com account page.

You could also check to see if your Order number can be found at [/url]https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast[/ur].
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7111
  • When you think you know, Think Again
Re: My subscriptions portal and cancel auto-renewal
« Reply #2 on: August 12, 2015, 11:16:02 PM »
In addition to DavidR's suggestion.
Maybe this will help.

Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle

Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle



You can also look at/change the auto-renewal yourself here https://www.avast.com/find-order
***HP ENVY 15K LT W10 Pro 21H2 64Bit/250GB SSD/16GB Ram/ADU v.22.2b/VS/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 21H2 64Bit/1TB HD/8GB Ram/ADU v.22.2b/VS/SANDBOXIE/HotSpot Shield
 Avast Mobile Security (Android)
LAYERED SECURITY SOFTWARE

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 86524
  • No support PMs thanks
Re: My subscriptions portal and cancel auto-renewal
« Reply #3 on: August 13, 2015, 12:12:50 AM »
Your last link actually redirects to the URL I gave ;)
I just cut out the middle man.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7111
  • When you think you know, Think Again
Re: My subscriptions portal and cancel auto-renewal
« Reply #4 on: August 13, 2015, 12:19:29 AM »
Your last link actually redirects to the URL I gave ;)
I just cut out the middle man.

Whoops. ;)
***HP ENVY 15K LT W10 Pro 21H2 64Bit/250GB SSD/16GB Ram/ADU v.22.2b/VS/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 21H2 64Bit/1TB HD/8GB Ram/ADU v.22.2b/VS/SANDBOXIE/HotSpot Shield
 Avast Mobile Security (Android)
LAYERED SECURITY SOFTWARE