Author Topic: SecureLine connecting and built-in account login fails  (Read 6285 times)

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Offline moroni

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Re: SecureLine connecting and built-in account login fails
« Reply #15 on: September 09, 2015, 09:40:37 AM »
Hi _seven_,

I was not able to find your ticket. Do you have the ticket ID?



P.S. It was at top-right corner.

You're right. Sorry about that.

Offline _seven_

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Re: SecureLine connecting and built-in account login fails
« Reply #16 on: September 09, 2015, 11:11:41 AM »
Hi _seven_,

I was not able to find your ticket. Do you have the ticket ID?



P.S. It was at top-right corner.

You're right. Sorry about that.

Hi Moroni, built-in creating ticket functionality doesn't provide me any ticket number except a successful message. I created another ticket. Thanks

Offline moroni

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Re: SecureLine connecting and built-in account login fails
« Reply #17 on: September 09, 2015, 12:28:34 PM »
You should have received an email confirming your ticket. I am searching using the email address your forum account is registered, but no tickets are found. Are you using a different email address when sending the tickets?

Offline _seven_

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Re: SecureLine connecting and built-in account login fails
« Reply #18 on: September 09, 2015, 01:03:35 PM »
You should have received an email confirming your ticket. I am searching using the email address your forum account is registered, but no tickets are found. Are you using a different email address when sending the tickets?

Yes I PMed you.

Offline _seven_

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Re: SecureLine connecting and built-in account login fails
« Reply #19 on: September 14, 2015, 10:57:34 AM »
Any news?

Offline _seven_

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Re: SecureLine connecting and built-in account login fails
« Reply #20 on: September 21, 2015, 12:03:25 PM »
Problem is out there. Any help please?

Offline _seven_

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Re: SecureLine connecting and built-in account login fails
« Reply #21 on: October 27, 2015, 09:22:22 AM »
This problem does exist in v2016 beta too. I attached a video clip as well as all logs + generated details using SupportPackage generating tool to the ticket that time,  but supporter only guided me through basic steps! Seems no one cares.