Author Topic: Avast problems connecting to internet  (Read 1135 times)

0 Members and 1 Guest are viewing this topic.

Offline rgoodpa1

  • Newbie
  • *
  • Posts: 10
Avast problems connecting to internet
« on: October 06, 2015, 10:39:32 PM »
Something happened with my paid Avast Premier in the last couple days that is causing me to not be able to connect to internet.
I tried about everything but the only I could connect was disabling Avast.
What's my solution?

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 84395
  • No support PMs thanks
Re: Avast problems connecting to internet
« Reply #1 on: October 06, 2015, 11:20:52 PM »
What is the build number of your avast premier, the latest is 2015 10.4.2233 ?
What is your operating system ?
What is the error message that you are getting ?
Can you briefly state what you have tried ?

Disabling avast completely is the last thing you want to do. First try the lessor options until we find a balance, open the avastUI > Settings > Active Protection > Web Shield - Customize - uncheck the HTTPS Scanning option and see if that works. Stop the Web Shield leave it stopped for a while and then start it again (for the change of settings to be applied).
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.10.2442 (build 20.10.5824.618) UI-1.0.591/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security