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Author Topic: (SLOVED)Avast! Software Updater Bug  (Read 8370 times)

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Offline Be Secure

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(SLOVED)Avast! Software Updater Bug
« on: September 21, 2015, 11:28:30 AM »
Avast! Software Updater Bug encounted in Avast! free antivirus 2015.10.4.2233.I am try to refreshed it but no luck.Then try to reset database not worked.i have Adobe Flash Player 19.0.0.185 update manually but it show error.Not fix this.I think it is a bug.
« Last Edit: September 23, 2015, 06:05:14 PM by Be Secure »
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Offline Staticguy

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Re: Avast! Software Updater Bug
« Reply #1 on: September 21, 2015, 11:31:39 AM »
Have your Adobe Flash Player to install updates automatically like I have it in my Windows 7 OS. Did you go to add/remove and repair avast? Do a repair of avast via add/remove and follow the instructions. After repairing restart your computer manually.
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Offline Be Secure

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Re: Avast! Software Updater Bug
« Reply #2 on: September 21, 2015, 11:36:29 AM »
Quote from: Staticguy on September 21, 2015, 11:31:39 AM
Have your Adobe Flash Player to install updates automatically like I have it in my Windows 7 OS. Did you go to add/remove and repair avast? Do a repair of avast via add/remove and follow the instructions. After repairing restart your computer manually.
I do every thing.It is a clean install.Hope that Avast team can fix this issue.
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Offline Staticguy

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Re: Avast! Software Updater Bug
« Reply #3 on: September 21, 2015, 11:39:42 AM »
Oh ok! Mine is fine. Probably a glitch on the Avast Software Updater. Sometimes it appears as a glitch and sometimes a bad vps update comes up and it messes up the avast software updater list. It happened to me once before. I will report (attract attention) to your 1st post to admin so an avast member can look into it.
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Offline Be Secure

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Re: Avast! Software Updater Bug
« Reply #4 on: September 21, 2015, 11:42:48 AM »
Quote from: Staticguy on September 21, 2015, 11:39:42 AM
Oh ok! Mine is fine. Probably a glitch on the Avast Software Updater. Sometimes it appears as a glitch and sometimes a bad vps update comes up and it messes up the avast software updater list. It happened to me once before. I will report (attract attention) to your 1st post to admin so an avast member can look into it.
So Nice of you :)Thanks.
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Offline Be Secure

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Re: Avast! Software Updater Bug
« Reply #5 on: September 21, 2015, 04:28:57 PM »
Any one from avast! team?
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Offline bob3160

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Re: Avast! Software Updater Bug
« Reply #6 on: September 21, 2015, 04:35:38 PM »
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Offline Be Secure

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Re: Avast! Software Updater Bug
« Reply #7 on: September 21, 2015, 04:45:41 PM »
Quote from: bob3160 on September 21, 2015, 04:35:38 PM

Hi bob.I am try the reset option twice with no success.
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Offline bob3160

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Re: Avast! Software Updater Bug
« Reply #8 on: September 21, 2015, 04:50:41 PM »
It was a suggestion. I don't have your problem.
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Offline Be Secure

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Re: Avast! Software Updater Bug
« Reply #9 on: September 21, 2015, 04:56:46 PM »
Quote from: bob3160 on September 21, 2015, 04:50:41 PM
It was a suggestion. I don't have your problem.
Thanks@bob.But only avast! team can fix this.
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Offline bob3160

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Re: Avast! Software Updater Bug
« Reply #10 on: September 21, 2015, 04:58:13 PM »
Quote from: Be Secure on September 21, 2015, 04:56:46 PM
Quote from: bob3160 on September 21, 2015, 04:50:41 PM
It was a suggestion. I don't have your problem.
Thanks@bob.But only avast! team can fix this.
As I said, I don't have the problem. If it isn't an Avast problem, then even Avast can't fix it.
Guess we'll have to wait and see.
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Offline DavidR

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Re: Avast! Software Updater Bug
« Reply #11 on: September 21, 2015, 05:13:40 PM »
Quote from: Be Secure on September 21, 2015, 04:56:46 PM
Quote from: bob3160 on September 21, 2015, 04:50:41 PM
It was a suggestion. I don't have your problem.
Thanks@bob.But only avast! team can fix this.

I didn't have the problem either, this can happen on occasion. If you know it is up to date ignore it for a day or try rebooting or an avast repair (since you already tried reset the database).
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Offline Be Secure

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Re: Avast! Software Updater Bug
« Reply #12 on: September 22, 2015, 05:52:44 AM »
Quote from: DavidR on September 21, 2015, 05:13:40 PM
Quote from: Be Secure on September 21, 2015, 04:56:46 PM
Quote from: bob3160 on September 21, 2015, 04:50:41 PM
It was a suggestion. I don't have your problem.
Thanks@bob.But only avast! team can fix this.

I didn't have the problem either, this can happen on occasion. If you know it is up to date ignore it for a day or try rebooting or an avast repair (since you already tried reset the database).
But same thing happend!
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Offline Be Secure

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Re: Avast! Software Updater Bug
« Reply #13 on: September 22, 2015, 10:36:49 AM »
I am confirmed it is a bug in updater.Pls Avast! team fix this.
« Last Edit: September 22, 2015, 10:38:36 AM by Be Secure »
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Offline disch

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Re: Avast! Software Updater Bug
« Reply #14 on: September 23, 2015, 11:57:21 AM »
Hi,

could you please provide the software updater log file?

You can find the file under "C:\ProgramData\AVAST Software\Avast\log\swhealthex.log"
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