Author Topic: Refunds  (Read 1813 times)

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Offline rwelsh1113

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Refunds
« on: September 30, 2015, 11:16:51 PM »
I cannot get any response about a refund request!!!
Sick of waiting, it's been over 10 days. I did not request automatic renewal!!

Offline DavidR

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Re: Refunds
« Reply #1 on: September 30, 2015, 11:48:13 PM »
What is the support ticket ID number and I will try to draw attention to it ?
When did you create it ?

Whist this delay isn't acceptable (as an avast user) I don't know if you have tried to modify or submit other tickets, as this can have an adverse effect as the tickets are dealt with in a first in first out basis. Modifying or creating new tickets would effectively push it back.
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Offline starkelkeriann

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Re: Refunds
« Reply #2 on: December 24, 2019, 07:52:44 PM »
I am so tired of calling AVAST support! I have called 3x about the same cancellation and refund! Please help? AVAST support is suppose to send confirmation email to no avail.         

   
We're sorry to see you go!
 

 
Hi, Keri.
 
You’ve unsubscribed from Avast Premium Security, and your subscription will expire on December 18, 2020. Made a mistake? No problem. You can always resubscribe below.
 
 
Order ID   
 
37712933139   

    
 
« Last Edit: December 24, 2019, 08:00:18 PM by starkelkeriann »

Offline Asyn

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Re: Refunds
« Reply #3 on: December 25, 2019, 08:03:17 AM »
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