I recently installed Avast, and I bought cleanup to go with it because... well, because I am a sucker, and my scan had red items in it if I didn't run cleanup.
So I bought and ran cleanup, and it told me that I had 4 "unnecessary apps" (as well as some "junk files").
Nowhere could I find any reference to what these unwanted apps and files were, there is no link in the relevant Smart Scan screen to get further information. That being the case, I foolishly assumed that Avast must be really sure that those apps & files were useless. And, because I'm a sucker remember, I clicked on the "Resolve" button.
Well, that was a really dumb move. When I later restarted my PC, I found that I could no longer access the Internet, through either wired or wireless networks.
Not only that, but my CPU was running constantly at 100%, in what appeared to be a fight to the death between Avast and "Service Host: Network Services".
Not only that, but I couldn't uninstall Avast.
After wasting half a day trying to fix my PC, I finally managed to get things working by going back to a restore point just before Avast Cleanup completely fscked up my system.
So, two questions:
1: how do I find out what the "unnecessary apps" and "junk files" Cleanup is saving me from are?
2: How do I get a refund for this piece of shit software?