I need to find out how to get a site unblocked by Avast. I have people who cannot access the site at
http://parentstoolshop.com because it is being blocked by Avast. I have checked with WPEngie the hose and they say it is clean, I have had Sucuri do a scan on it, and Avast says:
The new virus definition is not flagging the website you submitted. I'd recommend updating Avast virus definitions and the program version.
Open Avast and go to > SETTINGS > Update
a) Virus Definition -> click 'Update'
b) Program -> click 'Update'
Virus FAQs
Avast Clean Guidelines:
https://www.avast.com/faq.php?article=AVKB228Avast File Whitelisting:
https://www.avast.com/en-us/faq.php?article=AVKB229Kind regards,
Rojan Piya
We started a holiday giveaway today and have complaints from people using Avast (none from anyone else, BTW) who are blocked completely from the site.
Thanks for your help, not looking to start a flame war, just trying to get a client's site available.