I just got Avast Premier and when I right click on the avast icon in the tray and point on avast shields control it offers me "enable all shields" with the words 1 disabled in brackets. Doesn't tell me which one is disabled. I opened the user interface it displays "YOU ARE AT RISK some of your real-time shields are turned off". I clicked on "Turn on" and I wait, but nothing happens. I clicked on "resolve all" and nothing happens (on the same screen with no action). I checked Active protection and each of them is "ON".
I follow some instructions I read on this forum and went to uninstall program -> change -> and repair Avast. After reboot nothing change, the problem is still there.
How do I find out which shield is disabled? Everything seems "ON" to me, but this is my first time using Avast so I might be missing something here. Any help would be appreciated.
PS running on Window 7 home
Thanks