Author Topic: Internal Server Error?  (Read 6864 times)

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Offline sjenzen

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Internal Server Error?
« on: February 09, 2016, 04:04:37 PM »
I've been trying to go to https://edu.avast.com/#edu since yesterday and I keep getting the same error:

Quote
Internal Server Error. Please, try again later.

Is anyone else running into this? Is there another way to get the edu license file?

Offline Asyn

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Re: Internal Server Error?
« Reply #1 on: February 10, 2016, 06:24:15 AM »
Works for me, try again.
Win 8.1 [x64] - Avast PremSec 20.9.2435.Beta#3 [UI.575] - CC 5.73 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline sjenzen

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Re: Internal Server Error?
« Reply #2 on: February 12, 2016, 08:47:00 PM »
"Sorry, this service is currently unavailable. Please, try again later."

Tried it on different computers with the same result.

Offline Asyn

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Re: Internal Server Error?
« Reply #3 on: February 12, 2016, 08:56:18 PM »
Hmmm, which browser do you use..?
Is any script/ad blocker involved..?
Win 8.1 [x64] - Avast PremSec 20.9.2435.Beta#3 [UI.575] - CC 5.73 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline sjenzen

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Re: Internal Server Error?
« Reply #4 on: February 13, 2016, 12:12:46 AM »
I was trying it in Chrome, no addons. Just tried it with IE 11 (no addon), still getting an error  :'(

Guess I need to email Avast support or something?

Offline Asyn

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Re: Internal Server Error?
« Reply #5 on: February 13, 2016, 06:44:59 AM »
Try it here: edu.program[at]avast.com
Win 8.1 [x64] - Avast PremSec 20.9.2435.Beta#3 [UI.575] - CC 5.73 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline carcewusd

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Re: Internal Server Error?
« Reply #6 on: February 17, 2016, 07:58:10 PM »
I'm getting the same thing to try to retrieve our renewed edu license. I emailed support.

Offline daniel.ladner

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Re: Internal Server Error?
« Reply #7 on: February 17, 2016, 09:48:36 PM »
I'm receiving the same error message trying to access https://edu.avast.com/ as well - tried it with both Google Chrome and Mozilla Firefox.

Offline dperozzi

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Re: Internal Server Error?
« Reply #8 on: February 22, 2016, 03:38:29 PM »
I am also receiving this error. Any fix yet?

Offline riggsy

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Re: Internal Server Error?
« Reply #9 on: February 24, 2016, 08:11:20 PM »
toss us on that bandwagon as well. sent off an email to see what is going on.

Offline Asyn

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Re: Internal Server Error?
« Reply #10 on: February 25, 2016, 07:12:07 AM »
Win 8.1 [x64] - Avast PremSec 20.9.2435.Beta#3 [UI.575] - CC 5.73 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline riggsy

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Re: Internal Server Error?
« Reply #11 on: March 04, 2016, 12:55:49 AM »
Hi guys, see: https://forum.avast.com/index.php?msg=1295200

thank you, after a quick chat I was able to get the license file.


Offline Asyn

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Re: Internal Server Error?
« Reply #12 on: March 04, 2016, 05:49:59 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 20.9.2435.Beta#3 [UI.575] - CC 5.73 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0