Hi there,
I'm hoping someone can help me. When I try to connect to my phone through the portal I always get the message 'Unable to connect to the device'. This happens using the portal on my laptop or on my phone. This means I can't do anything remotely to my phone which makes the ant-theft app pointless. However, I can find the location of the phone through the portal but nothing else.
I would appreciate any advice. Thanks.
