Author Topic: where does Avast store the files that it put in quarantine?  (Read 7863 times)

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Offline softcris

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where does Avast store the files that it put in quarantine?
« on: April 11, 2016, 03:42:58 PM »
Avast store where the quarantine files?
Also, is possible to restore to the point before the deep/start scanning done by Avast?
Thanks

Offline Pondus

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Re: where does Avast store the files that it put in quarantine?
« Reply #1 on: April 11, 2016, 04:02:54 PM »
Avast 2016: Using the Virus Chest  >>  https://www.avast.com/faq.php?article=AVKB21#artTitle

avast support and FAQ  >>  search and find  >> https://support.avast.com/support/home
use search word video for finding how to do videos



« Last Edit: April 11, 2016, 04:12:14 PM by Pondus »

Online DavidR

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Re: where does Avast store the files that it put in quarantine?
« Reply #2 on: April 11, 2016, 04:06:51 PM »
1. C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\chest (XP location).
C:\ProgramData\AVAST Software\Avast\chest (Vista, Win7, win8.x and later).

This is a protected area where it can't easily be accessed from outside, files are encrypted and renamed to prevent access and running files in the virus chest.

2. Right click on the avast tray icon, select Virus Chest. You can now see the files contained there, they can be restored from the chest, but obviously if they were considered malicious, they would be detected again and but back in the virus chest.

Files can be Restored and added to the exclusions, so avast doesn't alert, but you have to be 100% sure they aren't infected or your system is at risk. The only reason you should be doing this is if you are certain it is a False Positive (FP) and you should send the file to avast for analysis and correction as required.
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Offline softcris

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Re: where does Avast store the files that it put in quarantine?
« Reply #3 on: April 11, 2016, 05:39:00 PM »
thanks you all.
Done!

Online DavidR

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Re: where does Avast store the files that it put in quarantine?
« Reply #4 on: April 11, 2016, 05:58:24 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security