Author Topic: An unexpected error occurred on the server, ...  (Read 4674 times)

0 Members and 1 Guest are viewing this topic.

alexandru_vlad@rocketmail.com

  • Guest
An unexpected error occurred on the server, ...
« on: May 03, 2016, 07:10:56 PM »
I've just installed Avast Free Antivirus, logged in with my account but i get this error: An unexpected error occurred on the server, we are working on the solution. Is it just me or is it more common?

Offline miraDi

  • Avast team
  • Jr. Member
  • *
  • Posts: 53
Re: An unexpected error occurred on the server, ...
« Reply #1 on: May 04, 2016, 12:40:05 PM »
Hi,

 if you are on windows 10 its common problem and we are really working on it right now.

Best Regards,

miraDi

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: An unexpected error occurred on the server, ...
« Reply #2 on: May 04, 2016, 02:19:05 PM »
You can login through the website.
https://my.avast.com

alexandru_vlad@rocketmail.com

  • Guest
Re: An unexpected error occurred on the server, ...
« Reply #3 on: May 04, 2016, 07:53:38 PM »
I'm on Windows 7 32bit. I know I can log in through the website, I just cant access my account when using Avast Free Antivirus.
« Last Edit: May 04, 2016, 07:55:18 PM by alexandru_vlad »

croftypedro111@gmail.com

  • Guest
Re: An unexpected error occurred on the server, ...
« Reply #4 on: May 07, 2016, 01:35:08 PM »
Hi,

 if you are on windows 10 its common problem and we are really working on it right now.

Best Regards,

miraDi

This is great to hear.


Offline miraDi

  • Avast team
  • Jr. Member
  • *
  • Posts: 53
Re: An unexpected error occurred on the server, ...
« Reply #5 on: May 12, 2016, 02:46:22 PM »
Hi gyus,

 we are just rolling out micro update for this problem. So in a day or two(after the restart of your machine) this should be fixed.
Please let us know if the problem will be still there after that.

Best Regards,

miraDi

mail@sahopeter.com

  • Guest
Re: An unexpected error occurred on the server, ...
« Reply #6 on: July 20, 2016, 08:46:24 PM »
I have the same problem, and it is very scary .The only message I got is this :

Unexpected Error
An unexpected error occurred on the server, we are working on the solution.