Author Topic: Avast Free update problem on PC Win XP SP3 32bit system  (Read 24056 times)

0 Members and 1 Guest are viewing this topic.

Offline rmh82

  • Newbie
  • *
  • Posts: 3
Avast Free update problem on PC Win XP SP3 32bit system
« on: June 22, 2016, 01:39:10 AM »
Hi!

I have got a PC with Windows XP SP3 32 bit system. I know, I know... It is a pretty vintage now. But it is enought for my needs. I am using Avast Free for 32 bit Windows with Polish language location files. The version of Avast Free is 10.4.2233 which seems to be up to date although the date of publication was 2015-09-17. Latest virus definitions are 160620-2 from the date of 2016-06-20. Yesterday I have noticed a problem with definitions update. The program try to download a 1st file of the package: prod-pgm.vpx.dld and stops. It doesn't work - isn't downloading this file at all.

Can you help me fix this problem? Or have you just stoped the supporting Windows XP's version of Avast Free?

Best regards,

User

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36993
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #1 on: June 22, 2016, 01:45:02 AM »
do you recive stream updates?


Offline rmh82

  • Newbie
  • *
  • Posts: 3
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #2 on: June 22, 2016, 01:50:16 AM »
No, I don't. I've turned it off some time ago. It didn't work for me. I was using only package update once or twice a day.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36993
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #3 on: June 22, 2016, 02:12:29 AM »
Quote
It didn't work for me.
explain?


Quote
The version of Avast Free is 10.4.2233
I guess you know this is old

Released yesterday > https://forum.avast.com/index.php?topic=187663.0

Offline rmh82

  • Newbie
  • *
  • Posts: 3
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #4 on: June 22, 2016, 02:36:35 AM »
Explanation on the screen:



http://www.imagebam.com/image/96460d491083628

As you can see, Avast program can't keep a streaming connection at all. I remeber the story about a year, 2 years ago, when Avast Team try to stop regular package update. I was one of the guys who fought for package update, because of this problem. We have won. Avast Team left us regular package update solution.

I know that Avast Free no. 10.4.2233 is old. But I don't receive any new version since 2015-09-17. That's not my fault - I have been trying to update many times since then. It's Avast Softwere who does not edit a newer version of Avast Free program for Windows XP SP3 32bit system users...

PS by EDIT.

When I try to launch this file: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe my computer shows fatal error exception and terminate the process. See by yourself:



http://www.imagebam.com/image/1cdf6c491086901
« Last Edit: June 22, 2016, 03:03:45 AM by rmh82 »

Offline moznewbie

  • Jr. Member
  • **
  • Posts: 26
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #5 on: June 22, 2016, 04:18:19 AM »
Unless there was a really good reason for having the old 10.4 series on your computer I would definitely get rid of it. The current 12.1 series free version does work on XP SP3 32 bit machines. If you were concerned about problems with the some versions of the 12.1 program and XP you could use the older 12.1.2215 or 12.1.2219 versions from September 2015. I don't know if Polish language files are available. I can't think of any reason why Avast would stop language support. Avast no longer upgrades some of its older program versions. I don't know if the 10.4 system is 'new' enough or not. I don't know if it's possible to go from 10.4 to 12.1. Even if it was I would be more inclined to uninstall the 10.4 version and completely wipe away all traces of it before I installed a 12.1 version. I don't think you could uninstall the 10.4 version properly with the current 12.1 uninstaller. When I switched from a Panda 2015 program to their 2016 program I had to use a specific 2015 uninstaller. Obviously Avast might be more be generic but I wouldn't bank on the 12.1 uninstaller being problem free. If there's a 10.4 uninstaller I would use it.

Most importantly I'm not an expert on this matter. I'm just an ordinary poster who uses XP SP3 and remembers the 10.4 program. Wait until an experts makes a post on this and take their advice.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31311
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #6 on: June 22, 2016, 07:25:57 AM »
Quote
The current 12.1 series free version does work on XP SP3 32 bit machines.
That is not entirely correct.
It only works if the CPU supports the SSE-2 instruction set.
The entire 2016.x version series will not work if a system doesn't support it.

Kinda the same is with the avast for business cloud version.
Only if you run the online installer it will work on non SSE-2 system.
The full installer doesn't work.

Offline moznewbie

  • Jr. Member
  • **
  • Posts: 26
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #7 on: June 22, 2016, 08:38:20 PM »
Quote
The current 12.1 series free version does work on XP SP3 32 bit machines.
That is not entirely correct.
It only works if the CPU supports the SSE-2 instruction set.
The entire 2016.x version series will not work if a system doesn't support it.

Kinda the same is with the avast for business cloud version.
Only if you run the online installer it will work on non SSE-2 system.
The full installer doesn't work.
Good to know. Thank you.

Offline bruce_b

  • Sr. Member
  • ****
  • Posts: 330
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #8 on: June 22, 2016, 11:03:22 PM »
I have the latest avast free 12.2.2272 on my Dell Dimension 8200 with a 1.8Ghz P4 in it. It does work
but my computer really should have more of that very costly RAMBUS Memory .. otherwise fine
And it runs XP PRO with SP3 and all other updates (including the reg hack for POS system updates)
Dell Dimension 8200 P4 1.8Ghz Windows XP PRO SP3
Avast Free Antivirus 18.8.2356
Toshiba Satellite C855-S5347 Celeron B830 1.8Ghz
Windows 10 Home 64 Bit Version 1909 Build 18363.900
Avast Free Antivirus 20.4.2410 Build 20.4.5312.578

Offline herveg07

  • Newbie
  • *
  • Posts: 5
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #9 on: June 28, 2016, 03:00:46 PM »
Quote
The current 12.1 series free version does work on XP SP3 32 bit machines.
That is not entirely correct.
It only works if the CPU supports the SSE-2 instruction set.
The entire 2016.x version series will not work if a system doesn't support it.

Kinda the same is with the avast for business cloud version.
Only if you run the online installer it will work on non SSE-2 system.
The full installer doesn't work.
Thank you for this information, I suspected something like that. I have exactly the same problem as rmh82 (old PC with Athlon XP32000, no SSE2).
I got the same "stuck" download when I try to update the database, apparently Avast tries to update the program first.
What do you call the "online installer" ? You mean : without downloading the full .exe ? I would like to try to check that it solves the issue.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84778
  • No support PMs thanks
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #10 on: June 28, 2016, 03:15:43 PM »
@     herveg07
See the URL links in this topic - it has setup.exe (not offline.exe) at the end of the file name - https://forum.avast.com/index.php?topic=187663.0
« Last Edit: June 28, 2016, 03:28:47 PM by DavidR »
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31311
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #11 on: June 28, 2016, 03:23:05 PM »
David, that one isn't working on systems that don't support SSE2
Only the online installer for the avast business cloud version will work.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84778
  • No support PMs thanks
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #12 on: June 28, 2016, 03:29:09 PM »
Thanks Eddy, edited.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline herveg07

  • Newbie
  • *
  • Posts: 5
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #13 on: June 28, 2016, 05:09:44 PM »
Hi, thanks to both of you !

Should I understand that there is no free version compatible with my SSE2-less brave old PC ? :'(
I was about to buy a recent one anyway, and convert this one to Linux ;)

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84778
  • No support PMs thanks
Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #14 on: June 28, 2016, 05:36:06 PM »
Hi, thanks to both of you !

Should I understand that there is no free version compatible with my SSE2-less brave old PC ? :'(
I was about to buy a recent one anyway, and convert this one to Linux ;)

That isn't what is being said. It appears to be that the offline installer (full 200MB+ installation file) does a/the check for the SSE-2 functionality (which fails) and the online (5-6MB) stub installer doesn't check so it can get installed.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security