Author Topic: Avast Free update problem on PC Win XP SP3 32bit system  (Read 24085 times)

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Offline bruce_b

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #15 on: June 28, 2016, 05:40:32 PM »
That seems to be an error by the Avast coders ... either the program needs SSE-2 or it doesn't. If it does, then both the Stub Installer and the Offline Installer should do the check. If not, then either installer should be able to function.
Dell Dimension 8200 P4 1.8Ghz Windows XP PRO SP3
Avast Free Antivirus 18.8.2356
Toshiba Satellite C855-S5347 Celeron B830 1.8Ghz
Windows 10 Home 64 Bit Version 1909 Build 18363.900
Avast Free Antivirus 20.4.2410 Build 20.4.5312.578

Offline patclash

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #16 on: June 28, 2016, 07:54:19 PM »
Hi!

I have got a PC with Windows XP SP3 32 bit system. I know, I know... It is a pretty vintage now. But it is enought for my needs. I am using Avast Free for 32 bit Windows with Polish language location files. The version of Avast Free is 10.4.2233 which seems to be up to date although the date of publication was 2015-09-17. Latest virus definitions are 160620-2 from the date of 2016-06-20. Yesterday I have noticed a problem with definitions update. The program try to download a 1st file of the package: prod-pgm.vpx.dld and stops. It doesn't work - isn't downloading this file at all.

Hi,
I've got the same issue :
last night I got a warning from Windows security center that my anti-virus was outdated;
when I check the last virus definition  I have was 160620-2 from the 2016-05-20 :(
No online update possible (same as rmh82 :( )
(My machine is an Atlon Sempron 3000+ With XP SP3)

So I download manually the vpsupd.exe from there :
https://www.avast.com/download-update
and install it without problem

Today no update again :(
download the new vps file from today and install it with no issue


Offline herveg07

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #17 on: June 28, 2016, 08:33:02 PM »
Thanks for the clarification, but unfortunately the stub installer "avast_free_antivirus_setup.exe" fails as well  (like rmh82)

Offline herveg07

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #18 on: June 28, 2016, 08:53:51 PM »
Thanks to Patclash for the workaround ! It works for me also ; however this means that you have to repeat this manual update every time !
And I still have the outdated program version...

Offline Asyn

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #19 on: June 29, 2016, 06:21:54 AM »
And I still have the outdated program version...
10.4.2233 is the latest version that runs on systems without SSE-2.
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.10 [NS/uBO/PB] - TB 78.10
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline pogo5

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #20 on: July 02, 2016, 05:30:28 AM »
FWIW; running Windows 7 here with Athlon XP 2000+ processor (non SSE-2 instruction set CPU) and had to revert back to Avast 10.4.2233 (somewhat hard to find Avast 10.4.2233 BTW, not available on HIPPO). 

Also, FWIW, I received a "Get Windows 10" on the right side of my task bar.  However; I cannot upgrade to Windows 10 due to my non SSE-2 CPU.

What's so great about having a processor that has a SSE-2 instruction set?  FWIW, SSE2 was first introduced on the Intel Pentium 4.  That will teach us - buy Intel.  :(

Thanks patclash for the work around for obtaining the latest virus definition files.
« Last Edit: July 02, 2016, 05:33:45 AM by pogo5 »

Offline tonyl

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #21 on: July 02, 2016, 06:03:43 PM »
FWIW; running Windows 7 here with Athlon XP 2000+ processor (non SSE-2 instruction set CPU) and had to revert back to Avast 10.4.2233 (somewhat hard to find Avast 10.4.2233 BTW, not available on HIPPO).
<snip>
You can get it here: http://www.filehorse.com/download-avast-antivirus/old-versions/.
It's clean, I've downloaded and tried it myself.

Offline bob3160

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #22 on: July 02, 2016, 06:22:36 PM »
You can also download it directly from my Google Drive:

https://docs.google.com/uc?export=download&id=0B-vSic0iJgyeVDhCcGZ5dlRFUUE
Instruction for those using a NON SSE2 Operating system:
https://drive.google.com/folderview?id=0B-vSic0iJgyeUmdXVmxRQVZRZk0&usp=sharing
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline pogo5

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #23 on: July 03, 2016, 02:53:08 AM »
Quote
What's so great about having a processor that has a SSE-2 instruction set?  FWIW, SSE2 was first introduced on the Intel Pentium 4.  That will teach us - buy Intel.  :(

Quote
"I can understand that a video game or a multimedia application needs SSE2/SSE3 support to increase its performances, but I believe an antivirus should not if it breaks the compatibility with old (yet still in use) devices."

Thanks tonyl and bob3160 for the download locations of the outdated Avast 2015 10.4.2233 program.  I found it here http://www.afterdawn.com/software/security/antivirus/avast_free.cfm/2015__10_4_2233_, as well.  I'm considering switching to the Panda Free Antivirus program that I don't believe requires the multimedia SSE2 CPU instruction set on this "old workhorse" PC, formerly my main system. 

Besides; an up-to-date Avast program with current antivirus definitions several years ago (on 10-2-2013, to be precise), allowed the Zeroaccess Rootkit to partially install on this PC.  I believe Avast was responsible to limit the rootkit to a partial install of this variant of the Zeroaccess Rootkit.  This PC, now, when first booted into Windows 7 has 100 percent CPU use for approximately one hour.  The other symptom of this variant of the Zeroaccess Rootkit is the following, as reported by the program Rkill:

Code: [Select]
ALERT: ZEROACCESS rootkit symptoms found!

     * C:\Program Files\Google\Desktop\Install\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\ [ZA Dir]
     * C:\Program Files\Google\Desktop\Install\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\   \ [ZA Dir]
     * C:\Program Files\Google\Desktop\Install\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\   \...\ [ZA Dir]
     * C:\Program Files\Google\Desktop\Install\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\   \...\ﯹ๛\ [ZA Dir]
     * C:\Program Files\Google\Desktop\Install\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\   \...\ﯹ๛\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\ [ZA Dir]
     * C:\Program Files\Google\Desktop\Install\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\   \...\ﯹ๛\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\L\ [ZA Dir]
     * C:\Program Files\Google\Desktop\Install\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\   \...\ﯹ๛\{ab64b0fd-f6db-18fd-b31c-59c71c65bda3}\U\ [ZA Dir]

 * ALERT: ZEROACCESS Reparse Point/Junction found!

I have not yet found a way to completely remove this very hard to remove variant of the Zeroaccess Rootkit.   

And, just as important, in the last five months I had problems with this PC downloading and installing Windows Updates.  I don't believe this Windows Update problem is related to the installed Zeroaccess Rootkit, but may have something to do with Microsoft .NET (specifically, Microsoft .NET Framework 3.0 Service Pack 2) and the failed patch (KB3135988) install from Windows Update in February 2016.

So, thank goodness this PC, now,  is behind a DSL router.  However, I would really like to get the Zeroaccess Rootkit off this PC.  I have removed part of the Zeroaccess Rootkit using Spybot Search and Destroy capability to detect rootkits.  But, I believe some manual modifications of the system registry file is required to remove the remainder of the rootkit.  And, I have not been able to find anything on the Internet providing specific instructions for these system registry file modifications.

I have also tried numerous other programs (Avast 10.4.2233, rkill 2.8.4.0, TDSSKiller 3.1.0.9, ComboFix 16.4.29.1, RogueKiller 12.2.0.0, Symantec's FixZeroAccess 1.0.1.7, Junkware Removal Tool 8.0.6.0, Spybot Search and Destroy 2.4, RootRepeal 1.3.5.0, and [Malwarebytes Anti-Malware 2.2.1.1043 - that won't install BTW, probably due to non SSE2 instruction set CPU]) to remove the rootkit, to no avail.

And, of course, I would like to fix the the Windows Update problem.  The "Extended support" -- the period during which Microsoft continues to provide for free security updates for products -- doesn't end until January 14, 2020 for Windows 7 SP1.

   

Offline Asyn

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #24 on: July 03, 2016, 07:07:03 AM »
Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.10 [NS/uBO/PB] - TB 78.10
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline nasa-trento

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #25 on: July 03, 2016, 07:26:28 PM »
I had to uninstall newlly updated avast of mine. There was no internet connection after latest update.
Can some1 recommend me any alternative ?

Offline Eddy

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #26 on: July 03, 2016, 07:28:49 PM »
Please start your own thread if you want help.

Offline tonyl

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #27 on: July 03, 2016, 11:38:04 PM »
<snip>
And, of course, I would like to fix the the Windows Update problem.  The "Extended support" -- the period during which Microsoft continues to provide for free security updates for products -- doesn't end until January 14, 2020 for Windows 7 SP1.

It's a known issue with Windows 7 at the moment. Plenty of discussion (and various fixes) here:
http://windowssecrets.com/forums/forumdisplay.php/52-Windows-7-Forum

Offline pogo5

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #28 on: July 06, 2016, 03:23:29 AM »

It's a known issue with Windows 7 at the moment. Plenty of discussion (and various fixes) here:
http://windowssecrets.com/forums/forumdisplay.php/52-Windows-7-Forum

Thanks for URL, and yes you're right the Windows Updates problem is well known for Windows 7.  I fixed the two problems (normal Windows Updates and Microsoft .NET Update problems) on my PC using the Microsoft tools found here:

1) How do I reset Windows Update components?
https://support.microsoft.com/en-us/kb/971058 

2) Fix Windows Update errors by using the DISM or System Update Readiness tool
https://support.microsoft.com/en-us/kb/947821

and I used this remarkable Microsoft .NET tool to repair my installation of Microsoft .NET on my system -

3) Microsoft .NET Framework Repair Tool
https://support.microsoft.com/en-us/kb/976982

As a result, all Microsoft Windows Update patches are now applied to my PC.

Additionally, this single core processor (AMD Athlon XP 2000+ running at 1.67 GHz) is extremely fast on  Windows 7 with Panda Free Antivirus 2016 (without their spyware browser toolbar installed). 

« Last Edit: July 06, 2016, 03:25:47 AM by pogo5 »

Offline bob3160

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Re: Avast Free update problem on PC Win XP SP3 32bit system
« Reply #29 on: July 06, 2016, 01:07:53 PM »
@pogo5,
What does any of this have to do with the topic of this thread ??? "Avast Free update problem Win XP SP3 32 bit system" ???
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