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avast not updating and blocking internet access
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Topic: avast not updating and blocking internet access (Read 3547 times)
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REDACTED
Guest
avast not updating and blocking internet access
«
on:
July 08, 2016, 09:53:51 PM »
Hi,
I am using avast on windows XP but since yesterday the avast update is not working and its 3 functions are also disabled automatically. If i enable it then it asks for updating but there is error in updating.
However my internat is running in safe mote with network connection.
While installing the new update from setup file i am getting an error message
" The procedure entry point GetlogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll"
Please help!!!
Usman
«
Last Edit: July 08, 2016, 09:59:30 PM by usman_mohdd
»
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: avast not updating and blocking internet access
«
Reply #1 on:
July 08, 2016, 11:25:06 PM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: avast not updating and blocking internet access
«
Reply #2 on:
July 09, 2016, 10:59:20 AM »
Once i go to uninstall option the windoe to repair or uninstall doesnt open. I am even unable to run avastclean.
Please help.
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REDACTED
Guest
Re: avast not updating and blocking internet access
«
Reply #3 on:
July 09, 2016, 11:12:44 AM »
Thanks Asyn,
And yes im running it on windows xp SP2, 32 bit.
2 gb ram, AMD athlon processor. Is there any problem with the OS?
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CraigB
Avast Überevangelist
Serious Graphoman
Posts: 11240
No support PM's thanks
Re: avast not updating and blocking internet access
«
Reply #4 on:
July 09, 2016, 11:19:49 AM »
As just mentioned in another topic
https://forum.avast.com/index.php?topic=188265.0
Avast requires SP3 for XP 32bit systems.
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REDACTED
Guest
Re: avast not updating and blocking internet access
«
Reply #5 on:
July 09, 2016, 01:44:53 PM »
Ok let me try this. I will revert with the update
thanks
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avast not updating and blocking internet access