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Author Topic: Avast keep deactivating itself  (Read 6525 times)

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Avast keep deactivating itself
« on: September 28, 2016, 04:21:16 PM »
For some time now, Avast deactivate itself regularly and I have to reactivate it.
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Offline Be Secure

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Re: Avast keep deactivating itself
« Reply #1 on: September 28, 2016, 04:23:16 PM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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Re: Avast keep deactivating itself
« Reply #2 on: October 07, 2016, 01:15:37 AM »
It's still doing it. However, it happens less often then before.
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Offline Rednose

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Re: Avast keep deactivating itself
« Reply #3 on: October 07, 2016, 01:34:59 AM »
Hi garoc :)

Was there another antivirus on your system, before you installed Avast ?
And have you removed is properly https://www.avast.com/faq.php?article=AVKB11#

Greetz, Red.
« Last Edit: October 07, 2016, 02:01:56 AM by Rednose »
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Re: Avast keep deactivating itself
« Reply #4 on: October 07, 2016, 06:05:20 AM »
No. Avast was the first and only antivirus I installed, when I bought my computer. And the problem appeared out of nowhere. I had Avast for quite a time before and I didn't install any new security program when it happened.
« Last Edit: October 07, 2016, 06:07:57 AM by garoc »
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Offline Eddy

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Re: Avast keep deactivating itself
« Reply #5 on: October 07, 2016, 07:03:07 AM »
Perform a clean installation of avast and see if it solves the problem.
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Offline Ben2

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Re: Avast keep deactivating itself
« Reply #6 on: October 08, 2016, 08:27:25 PM »
Quote from: garoc on October 07, 2016, 06:05:20 AM
No. Avast was the first and only antivirus I installed, when I bought my computer. And the problem appeared out of nowhere. I had Avast for quite a time before and I didn't install any new security program when it happened.
Same issue I have. I have freshly installed Avast on a new laptop with no other security software. When the problem first happened I tried the resetting Avast via the built in option, I then tried the repair and finally the complete uninstall (using the Avast uninstall program itself) and a reinstall. I wonder if it is something in the background that Windows 10 runs that turns off Avast?
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Re: Avast keep deactivating itself
« Reply #7 on: October 08, 2016, 08:29:47 PM »
Quote from: Ben2 on October 08, 2016, 08:27:25 PM
Same issue I have. I have freshly installed Avast on a new laptop with no other security software. When the problem first happened I tried the resetting Avast via the built in option, I then tried the repair and finally the complete uninstall (using the Avast uninstall program itself) and a reinstall. I wonder if it is something in the background that Windows 10 runs that turns off Avast?
-> https://forum.avast.com/index.php?topic=191572.msg1342419#msg1342419
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Re: Avast keep deactivating itself
« Reply #8 on: October 10, 2016, 06:19:56 PM »
What operating system ???
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Re: Avast keep deactivating itself
« Reply #9 on: October 21, 2016, 05:03:31 AM »
It's me again.

Doing a clean install worked for a time, but now avast is deactivating itself again.
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Offline Asyn

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Re: Avast keep deactivating itself
« Reply #10 on: October 21, 2016, 05:08:59 AM »
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Offline Rednose

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Re: Avast keep deactivating itself
« Reply #11 on: October 21, 2016, 08:08:28 AM »
When submitting a Ticket, post your Ticked ID here :)

Greetz, Red.
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Re: Avast keep deactivating itself
« Reply #12 on: October 21, 2016, 09:46:34 AM »
I've asked for avast! self diagnostics feature that could potentially solve such problems and never got any comment on it from avast! team. :/ They could so easily track telemetry and spot mass problems early with it as well as ensure clients actually operate and aren't in state like for this user. Hm.
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Offline Asyn

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Re: Avast keep deactivating itself
« Reply #13 on: October 21, 2016, 10:03:03 AM »
It's certainly not a mass problem, else we would see more requests like this. ;)
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Re: Avast keep deactivating itself
« Reply #14 on: October 21, 2016, 10:04:35 AM »
Yeah, because most users just uninstall it and use something else...
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