Author Topic: Activating Avast passwords  (Read 6371 times)

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Activating Avast passwords
« on: December 23, 2016, 01:53:13 PM »
I just bought Avast password and succesfully installed on a windows 10 PC.
I am also trying to install on a windows 7 PC but I have the following problems:
- I use the avast procedure based on 4 steps
- When I try to activate avast passwords, the chrome and firefox extensions are not activated.
- If I continue the actviation of avast passwordby skipping step 3 (installation in chrome and firefox) I arrive at step 4 that says the activation is complete, but then the process starts again.

Offline Tomáš Hellebrand

  • Avast team
  • Jr. Member
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  • Posts: 75
  • Product owner of Avast Passwords
    • Avast Passwords
Re: Activating Avast passwords
« Reply #1 on: January 03, 2017, 11:23:26 AM »
Hi pasquale.savino,

Aren't you using Remote Desktop?
Tomas Hellebrand
Product owner of Avast Passwords

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  • Guest
Re: Activating Avast passwords
« Reply #2 on: January 03, 2017, 06:10:41 PM »
Hi Tomas,
Thak you for your reply.
Yes, I am using remote desktop. Please, let me know if this could create the problem.
Pasquale

Offline Tomáš Hellebrand

  • Avast team
  • Jr. Member
  • *
  • Posts: 75
  • Product owner of Avast Passwords
    • Avast Passwords
Re: Activating Avast passwords
« Reply #3 on: January 04, 2017, 09:43:01 AM »
Hi pasquale.savino,

unfortunatelly we don't support Remote Desktop yet. If you need to use remote desktop, try TeamViewer instead.
Tomas Hellebrand
Product owner of Avast Passwords