Author Topic: How to get refund?  (Read 2269 times)

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Offline ieatlambchops

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How to get refund?
« on: January 25, 2017, 01:52:36 AM »
A little bit teed that easypass has been discontinued for a year and they are still selling renewal licenses. I cant use the antivirus package because it interferes with the audio programs on my computer and I see no avast passwords only program. Other than filing a ticket is there a refund process or link to go through? Thanks.

Offline Asyn

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Re: How to get refund?
« Reply #1 on: January 25, 2017, 06:02:14 AM »
Win 8.1 [x64] - Avast Premier 19.5.2378.B#4 - CC 5.57 - MCS - EEK - FF ESR 60.6.3 [NS/AOS/uBO] - TB 60.6.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

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Re: How to get refund?
« Reply #2 on: January 25, 2017, 09:19:08 AM »
I don't see how/why avast passwords would interfere with audio.
They are two separate things and have nothing to do with eachother.

Offline ieatlambchops

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Re: How to get refund?
« Reply #3 on: January 25, 2017, 11:27:51 PM »
Its not the password program, its the antivirus program that causes issues. Antivirus programs are not recommended for audio workstations. I made the mistake once of installing avast antivirus on my digital audio workstation computer and after loads of troubleshooting had to reinstall the OS. A lot of my hardware and software requires online access for updates and or authorization so I need password storage.  Easypass was a great solution, but now that it's only included in a bundle, it is not feasible to use avast passwords.

Offline Eddy

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Re: How to get refund?
« Reply #4 on: January 26, 2017, 07:29:54 AM »
If it is. it has nothing to do with EasyPass, you posted in the wrong forum.
« Last Edit: January 28, 2017, 07:19:27 PM by Eddy »