Author Topic: Macrium Reflect backup no longer works with latest version of Avast  (Read 10658 times)

0 Members and 1 Guest are viewing this topic.

Offline Galt

  • Newbie
  • *
  • Posts: 1
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #15 on: February 14, 2017, 10:17:36 PM »
I am having the same problem with Macrium Reflect error 0x1f6 on daily backup.
Avast seems to not let the task run. Someone suggested turning off avast self-protection
might help, but I do not really know enough about it. Also uninstalling Avast will do it.

Offline ManFromOz

  • Jr. Member
  • **
  • Posts: 76
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #16 on: February 15, 2017, 01:00:10 AM »
I would be good if someone from the Dev team would acknowledge the bug and perhaps give an ETA for a fix.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #17 on: February 15, 2017, 01:02:32 AM »
The avast self defense has nothing to do with this.

Offline ManFromOz

  • Jr. Member
  • **
  • Posts: 76
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #18 on: February 15, 2017, 01:41:44 AM »
The avast self defense has nothing to do with this.

Huh?!  Are you trying to tell me the Avast Development Team have nothing to do with fixing bugs caused by their AV?   :o
« Last Edit: February 15, 2017, 01:44:02 AM by ManFromOz »

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #19 on: February 15, 2017, 01:44:22 AM »
I responded to Galt and I never said that the development team has nothing to do with the problem.

Offline ManFromOz

  • Jr. Member
  • **
  • Posts: 76
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #20 on: February 15, 2017, 02:29:22 AM »
Ok.  My apologies.

Offline gtdurham

  • Jr. Member
  • **
  • Posts: 21
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #21 on: February 15, 2017, 05:50:53 PM »
Received this from Macrium:
This issue is caused by Avast, we have reached out to them for assistance but have not had a reply.

Version 7 of Reflect will solve the issue. The issue has been identified and a workaround has been documented. Please see this link:

http://forum.macrium.com/FindPost10821.aspx

Offline waldo78

  • Newbie
  • *
  • Posts: 12
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #22 on: February 16, 2017, 05:49:19 PM »
Have to agree this is 100% a Avast problem ,all other av's work with Macrium.

Offline gwa000

  • Newbie
  • *
  • Posts: 3
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #23 on: February 18, 2017, 05:41:59 PM »
The avast self defense has nothing to do with this.

This is not true, well at least for me.   :)

Turning off Avast's self-defense module (followed by a reboot) allowed successful completion of backups using the Task Scheduler.  Backups work fine with the self-defense module active if they are run manually.  The backup problem only occurs using the Task Scheduler.

My issue did not start until the next scheduled backup after I upgraded to version 17.1.2286 (build 17.1.3394.42).  I don't know if this self-defense module is a new feature, was turned on in the new release, or was upgraded.

Deactivate the self-defense module as described by member gtdurham or go to:

   http://forum.macrium.com/FindPost10821.aspx

I opened a support ticket with Macrium and they gave me the solution described in the post as well.

They also told me that "We have reached out to Avast to work with them on a resolution but they, unfortunately, declined".

I'm completely disappointed that Avast chose not to work with them assuming that that statement is true (which I have no reason to believe otherwise).

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 46295
  • 61 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #24 on: February 18, 2017, 05:47:27 PM »
The avast self defense has nothing to do with this.

This is not true, well at least for me.   :)

Turning off Avast's self-defense module (followed by a reboot) allowed successful completion of backups using the Task Scheduler.  Backups work fine with the self-defense module active if they are run manually.  The backup problem only occurs using the Task Scheduler.

My issue did not start until the next scheduled backup after I upgraded to version 17.1.2286 (build 17.1.3394.42).  I don't know if this self-defense module is a new feature, was turned on in the new release, or was upgraded.

Deactivate the self-defense module as described by member gtdurham or go to:

   http://forum.macrium.com/FindPost10821.aspx

I opened a support ticket with Macrium and they gave me the solution described in the post as well.

They also told me that "We have reached out to Avast to work with them on a resolution but they, unfortunately, declined".

I'm completely disappointed that Avast chose not to work with them assuming that that statement is true (which I have no reason to believe otherwise).
Selfdefense module isn't  new and is meant to prevent third party changes from making changes to anything Avast.
Which part of Macrium is responsible for attempting to make a change in something to do with Avast ???
I'm also reporting this to Avast. Hopefully a developer will chime in.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline gwa000

  • Newbie
  • *
  • Posts: 3
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #25 on: February 19, 2017, 05:04:59 PM »
Which part of Macrium is responsible for attempting to make a change in something to do with Avast ???

i'm not sure what Macrium could possibly be doing as far as making a change in something to do with Avast.  it's simply a backup program and it is fairly lightweight.

besides if it was trying to make a change to Avast why does it work when i run the program manually?  the error only occurs when it is invoked via the Task Scheduler.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 46295
  • 61 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #26 on: February 19, 2017, 05:27:54 PM »
Which part of Macrium is responsible for attempting to make a change in something to do with Avast ???

i'm not sure what Macrium could possibly be doing as far as making a change in something to do with Avast.  it's simply a backup program and it is fairly lightweight.

besides if it was trying to make a change to Avast why does it work when i run the program manually?  the error only occurs when it is invoked via the Task Scheduler.
A question for the developers to answer. I'm an Avast user just like you.
I actually don't use Macrium. I use the built in Windows image creation tool. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline gtdurham

  • Jr. Member
  • **
  • Posts: 21
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #27 on: February 23, 2017, 04:43:11 AM »
Even with the update provided by Macrium Reflect, the scheduled backups still don't run.

Offline Alikhan

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 2235
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #28 on: February 27, 2017, 02:51:20 PM »
Macrium have released an update:

http://forum.macrium.com/Topic10765-1.aspx

Is the issue still happening?
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

Offline Alan41238584

  • Jr. Member
  • **
  • Posts: 34
Re: Macrium Reflect backup no longer works with latest version of Avast
« Reply #29 on: February 27, 2017, 03:01:05 PM »
Still fails for me, but the error code has changed to 0x13b