No error messages musicmatch just keeps telling me there's a problem with internet connectivity, the only thing it lets me do is upgrade to a new version....LOL. Has no issues with that!
Firewalls....I'm using what's built into windows....I guess I'm kinda confused....I thought AVAST antivirus was a firewall with all the web protection and IM protection, etc. etc. etc.? There's a hardware firewall built into my DFI router/access point, I've got spyware blaster and pestpatrol (which I really don't think catches a whole lot) with active scanning. And then I also use Adaware and Spybot every once in a while too but neither ever finds very much so the other stuff is keeping a lot of it off me. It's really strange my laptop running home edition gets tons of malware with most of the same software in places (i.e. the same web pages) where my professional edition desktop doesn't catch the same bugs? I don't have pest patrol on the laptop so maybe it's killing more than I think it is....don't know.
I have AVAST, home edition. I'm kinda half curious to see if AVAST professional might fix the issue. My laptop, that also has AVAST home has no issues at all with musicmatch. What's really strange is, not only can't I get the music store or cd lookup to work in musicmatch (on the desktop), I also can't even get to the webpage from the desktop using IE or netscape 7. It kinda acts like a DNS error but what's strange is my laptop using the same IP and modem and router (wirelessly) (if I'm not mistaken the router/access point is doing something with DNS servers too) can go right there, only difference between the two is that the laptop is running home edition and isn't running pestpatrol either (guess I need to look into that more, I did try shutting pestpatrol and everything else down, still didn't work).
I have another machine running professional, I guess I should test and see if it can get to the musicmatch page via my router. I've had an issue in the past with the same install of professional on the desktop where I couldn't get to certain pages, mindspring/earthlink support helped me change the DNS servers and then I could get there, I went to mindspring/earthlink and I think I found those numbers again and put them in but I still can't get to the musicmatch web page. I've tried the two or three things they list on their web page tech support to fix the problem and none of those suggestions work.
I kinda half suspect maybe this is an i.e. 6 problem even though that's been out so long you'd think they had all the bugs out of it by now but netscape can't go there either. Who knows, could have been one of ms security updates for ie6 that broke it. I've fiddled with security settings in avast, setting them low and normal, nothing's helped.
I just want to say that AVAST has been the best antivirus program that I've ever used. I used to have norton, that thing has been so "picked on" and compromised (i.e stuff goes right around it specifically) by the virus writers that it misses tons of stuff that AVAST catches every time. I can't tell you how many of my friends (who have Norton) have gotten infected and AVAST has been able to remove it from their hard drives with no issues at all (when norton couldn't even see it). I recommend AVAST to all my friends and not just because it's free to the home user; I recommend it because it's an excellent product. Thanks.
