Author Topic: Offline registration not available  (Read 11639 times)

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Offline Watweissich

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Offline registration not available
« on: April 01, 2017, 12:46:32 PM »
Hi all,

today I installed Avast Free (german version 17.2.2288 (build 17.2.3419.0)) on my (always offline) Windows XP PC as replacement of Avira, which doesn't support XP anymore. Everything seemed to be fine, but I dont have the offline registration tab in the settings. As it is my very first Avast installation, it is still not registered with 30 days left for registration (but the progress bar is also not shown, just the four corner tiles).
How can I enter my license key Avast already sent me?
Thank you in advance for your help.

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Offline Asyn

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Re: Offline registration not available
« Reply #2 on: April 01, 2017, 02:57:51 PM »
Win 8.1 [x64] - Avast PremSec 21.5.6346.B5i [UI.645] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.81
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Watweissich

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Re: Offline registration not available
« Reply #3 on: April 01, 2017, 04:14:40 PM »
I looked into the config.def-file and Alpha-licensing should be disabled (Enabled=0). Nevertheless how do I register the program offline? Offline-registration is missing, I don't have a license file, and the new licensing engine (with which I don't get the slightest idea, how offline licensing should work with this) shouldn't be active. I'm really confused...
« Last Edit: April 01, 2017, 04:18:29 PM by Watweissich »

Offline Asyn

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Re: Offline registration not available
« Reply #4 on: April 01, 2017, 04:20:19 PM »
I looked into the config.def-file and Alpha-licensing should be disabled (Enabled=0). Nevertheless how do I register the program offline? Offline-registration is missing, I don't have a license file, and the new licensing engine (with which I don't get the slightest idea, how offline licensing should work with this) shouldn't be active. I'm really confused...
I'd suggest to wait, if it doesn't auto-register after 30 days, let us know.
Win 8.1 [x64] - Avast PremSec 21.5.6346.B5i [UI.645] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.81
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Watweissich

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Re: Offline registration not available
« Reply #5 on: May 01, 2017, 12:46:28 AM »
Ok, Avast is still unregistered and the license runs out. Solution seems to be connecting to the internet, which won't happen with my WinXP. What's next?

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Re: Offline registration not available
« Reply #6 on: May 01, 2017, 07:28:00 AM »
Follow the link in Reply #2 and post/ask there.
Win 8.1 [x64] - Avast PremSec 21.5.6346.B5i [UI.645] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.81
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Watweissich

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Re: Offline registration not available
« Reply #7 on: May 02, 2017, 09:57:17 PM »
Ok, today I downloaded the current version and updated the program. Same problem, there is still no option to enter the offline registration code (see attached screenshot). Any help?

Offline Eddy

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Re: Offline registration not available
« Reply #8 on: May 02, 2017, 10:16:51 PM »
Why don't you simply connect the system to the Internet and click on register ?

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Re: Offline registration not available
« Reply #9 on: May 02, 2017, 10:26:35 PM »
Ok, today I downloaded the current version and updated the program. Same problem, there is still no option to enter the offline registration code (see attached screenshot). Any help?


Have you linked this installation to your my.avast.com account ?

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.4.2464 (build 21.4.6266.561) UI 1.0.639/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Watweissich

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Re: Offline registration not available
« Reply #10 on: May 02, 2017, 10:38:32 PM »
Why don't you simply connect the system to the Internet and click on register ?
Because it's a WinXP machine.

Offline Eddy

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Re: Offline registration not available
« Reply #11 on: May 02, 2017, 10:43:10 PM »
Yes, and?
They can connect to the Internet.

Offline Watweissich

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Re: Offline registration not available
« Reply #12 on: May 02, 2017, 10:43:36 PM »
Ok, today I downloaded the current version and updated the program. Same problem, there is still no option to enter the offline registration code (see attached screenshot). Any help?


Have you linked this installation to your my.avast.com account ?
How to do that offline? As mentioned above, the PC gets access to quite a lot of USB-sticks, but I will not connect it to the internet. Never. So I need a solution for true (!!!) offline (!!!) use.

Offline Watweissich

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Re: Offline registration not available
« Reply #13 on: May 02, 2017, 10:45:12 PM »
Yes, and?
They can connect to the Internet.
But they shouldn't anymore...

Offline Eddy

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Re: Offline registration not available
« Reply #14 on: May 02, 2017, 10:51:25 PM »
I don't see why not.
If you are worried about security, nothing is and never will be 100% secure.
Next to that it takes less then 1 minute to register.
You can disconnect the system after the registration.