Mistyped email

[REDACTED]

Unfortunately I missed a letter in the mail address. So I did not get your email password.
What should I do? Ask for my money back? Can you improve your email address?
Unfortunately, I have indicated in several places, but did not get an answer.

[Eddy]

You need to create a ticket and ask avast to change it.
https://support.avast.com

[REDACTED]

Thanks for the reply.
I have already written, but did not reply.

[Eddy]

Have patience.
There is currently a delay, but you should get a reply within 7 business days.

Go enjoy eastern and take a look at your mails next tuesday 

[REDACTED]

Thanks for the reply.

[Eddy]

You're welcome.

[REDACTED]

Unfortunately I still did not receive an answer, even though I wrote several emails.

[Eddy]

There is your problem.
Each time you submit a new ticket, you will be put back to the bottom of the stack (FiFo system).
You just need to have patience.

[REDACTED]

Thanks for the reply. I've written these emails 7 days ago. I want to get my money back. I used Win10 and it was a lot of trouble for Avast to win10.

[Eddy]

If you are entitled to it, you will get the refund.
Just wait till avast is handling your ticket.

[REDACTED]

Thanks for the reply!