Author Topic: Mistyped email  (Read 245 times)

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Offline bimzsu

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Mistyped email
« on: April 14, 2017, 06:15:37 PM »
Unfortunately I missed a letter in the mail address. So I did not get your email password.
What should I do? Ask for my money back? Can you improve your email address?
Unfortunately, I have indicated in several places, but did not get an answer.

Offline Eddy

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Re: Mistyped email
« Reply #1 on: April 14, 2017, 06:41:03 PM »
You need to create a ticket and ask avast to change it.
https://support.avast.com

Offline bimzsu

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Re: Mistyped email
« Reply #2 on: April 14, 2017, 08:00:17 PM »
Thanks for the reply.
I have already written, but did not reply.

Offline Eddy

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Re: Mistyped email
« Reply #3 on: April 14, 2017, 08:47:27 PM »
Have patience.
There is currently a delay, but you should get a reply within 7 business days.

Go enjoy eastern and take a look at your mails next tuesday  ;)

Offline bimzsu

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Re: Mistyped email
« Reply #4 on: April 14, 2017, 09:23:30 PM »
Thanks for the reply. :)

Offline Eddy

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Re: Mistyped email
« Reply #5 on: April 14, 2017, 09:33:39 PM »
You're welcome.

Offline bimzsu

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Re: Mistyped email
« Reply #6 on: April 21, 2017, 01:51:01 PM »
Unfortunately I still did not receive an answer, even though I wrote several emails.

Offline Eddy

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Re: Mistyped email
« Reply #7 on: April 21, 2017, 01:52:52 PM »
There is your problem.
Each time you submit a new ticket, you will be put back to the bottom of the stack (FiFo system).
You just need to have patience.

Offline bimzsu

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Re: Mistyped email
« Reply #8 on: April 21, 2017, 01:58:32 PM »
Thanks for the reply. I've written these emails 7 days ago. I want to get my money back. I used Win10 and it was a lot of trouble for Avast to win10.

Offline Eddy

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Re: Mistyped email
« Reply #9 on: April 21, 2017, 02:03:37 PM »
If you are entitled to it, you will get the refund.
Just wait till avast is handling your ticket.

Offline bimzsu

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Re: Mistyped email
« Reply #10 on: April 21, 2017, 02:06:50 PM »
Thanks for the reply!