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Author Topic: Reinstallation question  (Read 1607 times)

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Offline alicia.rose

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Reinstallation question
« on: April 17, 2017, 07:03:39 PM »
I'm about to try a reinstallation due to the intermittent behaviour shield problem (sometimes failing at startup)......I've already tried a repair.

Would you kindly tell me if I should uninstall Avast through Add / Remove Programs or use Avast Uninstall Utility?
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Offline Eddy

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Re: Reinstallation question
« Reply #1 on: April 17, 2017, 07:09:08 PM »
Do both and use the off-line installer of the latest avast version to install again.
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Offline alicia.rose

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Re: Reinstallation question
« Reply #2 on: April 17, 2017, 07:13:14 PM »
Thanks a lot Eddy.  :)
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Offline alicia.rose

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Re: Reinstallation question
« Reply #3 on: April 18, 2017, 01:13:22 AM »
Update - I did that.....

Unfortunately Behaviour Shield failed to start after the reinstallation. Odd that this is not always the case at boot up. Hopefully the problem will be solved with next version......
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