Author Topic: AVB Mac 12.6 Internal Error on Scans  (Read 145 times)

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Offline County

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AVB Mac 12.6 Internal Error on Scans
« on: April 21, 2017, 12:17:42 PM »
Morning all,

A number of our Mac's (mixture of OSX 10.11.6 & 10.12.4) are having an issue with running ('Full') scans, with Avast (all running 12.6 32612c2abb90) displaying an internal error popup when attempting to scan. Avast was working correctly yesterday without a hitch as we had Full Scans scheduled.
However the real-time scanner(/shields) still appear to be working.

I've attempted to uninstall and reinstall Avast for Business on a few Mac's but it doesn't appear to correct the issue.

Attached is a system log (splitting it up) from a Mac (10.11.6) - if other logs are needed then let me know!

Any help will be appreciated!

Offline County

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Re: AVB Mac 12.6 Internal Error on Scans
« Reply #1 on: April 21, 2017, 12:18:16 PM »
Continued - System log part 2

Offline County

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Re: AVB Mac 12.6 Internal Error on Scans
« Reply #2 on: April 21, 2017, 12:19:16 PM »
Continued - Part 3

Offline Asyn

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Re: AVB Mac 12.6 Internal Error on Scans
« Reply #3 on: April 21, 2017, 12:32:29 PM »
Windows 8.1 [64-Bit] - Avast 17.4.2293.Beta#2 - CCleaner 5.29 [OD] - MCS [OD] - Firefox ESR 45.9 [NS/uBO] - Thunderbird 52.0.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline .: Mac :.

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Re: AVB Mac 12.6 Internal Error on Scans
« Reply #4 on: April 22, 2017, 08:22:22 PM »
Should be fixed in Version 12.7 which is now released
"People who are really serious about software should make their own hardware." - Alan Kay