Author Topic: support  (Read 5483 times)

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Offline bryanh1231

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support
« on: June 03, 2017, 06:02:37 AM »
What is the point of reporting an issue with free Avast only to have the topic deleted?  >:(

Offline CraigB

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Re: support
« Reply #1 on: June 03, 2017, 06:16:56 AM »
I don't see any recent posts by you that have been deleted :-\

Offline DavidR

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Re: support
« Reply #2 on: June 03, 2017, 09:44:19 AM »
This is somewhat strange, though you have 4 posts recorded, but I can only see this post for this profile ID.
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Offline Eddy

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Re: support
« Reply #3 on: June 03, 2017, 10:14:48 AM »
Could be the webboard glitch again.

REDACTED

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Re: support
« Reply #4 on: June 03, 2017, 12:23:58 PM »
or someone does not like the topic!
Never known topics to vanish, well, not a few anyway, though I have known them to vanish into the hole in the Internet just when posting!
But not after seeing them posted by a user.
I am an admin on a few boards (fewer now since that scurge Facebook came about) and once on the board the only way they can vanish is if someone deletes them.   ::)

Offline Asyn

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Re: support
« Reply #5 on: June 03, 2017, 03:59:54 PM »
This is somewhat strange, though you have 4 posts recorded, but I can only see this post for this profile ID.
Confirmed, really strange. :-\ I'd suggest to repost your issue.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Offline bob3160

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Re: support
« Reply #6 on: June 03, 2017, 04:40:23 PM »
Could be the webboard glitch again.
I've had a few of them lately but didn't or don't know that they increased the post count ???
Glitches are just like itches if you scratch one, another is sure to appear.
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Offline DavidR

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Re: support
« Reply #7 on: June 03, 2017, 04:50:40 PM »
or someone does not like the topic!
Never known topics to vanish, well, not a few anyway, though I have known them to vanish into the hole in the Internet just when posting!
But not after seeing them posted by a user.
I am an admin on a few boards (fewer now since that scurge Facebook came about) and once on the board the only way they can vanish is if someone deletes them.   ::)

The only possibility that I can think of is a duplicate post/topic being deleted, but that should also be recorded n the logs.

Do you really think that we would mention the fact that there is an anomaly in the post count in the users profile against actual posts, if they were deleted, then there would be an entry in the log/s.

If a post is deleted that action should also reduce the post count of the user and that hasn't happened either.
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Offline bryanh1231

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Re: support
« Reply #8 on: June 03, 2017, 11:43:08 PM »
Here is the topic that got whacked.

https://forum.avast.com/index.php?topic=201944.0

I will do as suggested and repost the issue.

Thanks

Offline DavidR

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Re: support
« Reply #9 on: June 04, 2017, 01:29:22 AM »
Here is the topic that got whacked.

https://forum.avast.com/index.php?topic=201944.0

I will do as suggested and repost the issue.

Thanks

I don't know how you recovered the URL (but it is still Absent without leave), your post count indicates 6 but only 3 shown in your post history.
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Offline Asyn

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Re: support
« Reply #10 on: June 04, 2017, 05:39:06 AM »
Aha, the BCU section has been removed from the forum. That explains it.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: support
« Reply #11 on: June 04, 2017, 09:47:08 AM »
Aha, the BCU section has been removed from the forum. That explains it.

I can't even recall seeing a sub-forum for the Browser Clean Up (if that is what your abbreviation means), given that this is an integral component of the main avast program. And a component I have never felt the need to install.

It is more likely that it has been moved to an area of the forums that we can't access any more, rather than actually 'removed.'
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Offline Eddy

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Re: support
« Reply #12 on: June 04, 2017, 10:15:35 AM »
I remember the forum.
The leader of the BCU team had ask me to keep an eye on it and report it if there where multiple people having the same problem/(possible or obvious)bug.

Was a real tough time for me as there where no bugs ;D

Offline Asyn

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Re: support
« Reply #13 on: June 04, 2017, 10:54:00 AM »
Aha, the BCU section has been removed from the forum. That explains it.
I can't even recall seeing a sub-forum for the Browser Clean Up (if that is what your abbreviation means), given that this is an integral component of the main avast program.
Hi Dave, it was a sub-forum of "Avast Additional products" and has been removed a short while ago.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: support
« Reply #14 on: June 04, 2017, 11:08:35 AM »
Aha, the BCU section has been removed from the forum. That explains it.
I can't even recall seeing a sub-forum for the Browser Clean Up (if that is what your abbreviation means), given that this is an integral component of the main avast program.
Hi Dave, it was a sub-forum of "Avast Additional products" and has been removed a short while ago.

Thanks, just seemed strange that it would be considered an additional product when it is included in all versions.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security