Author Topic: Ticket lost??? not replied  (Read 1918 times)

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Ticket lost??? not replied
« on: June 17, 2017, 01:17:37 AM »
I purchased avast cleanup, I regret it and I also requested a refund but nobody has replied in 2 days now, has my ticket been lost???

Ticket Number #848442 I paid 20 euros for this bs and avast support is awful, 0 REPLIES. what is this

Offline DavidR

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Re: Ticket lost??? not replied
« Reply #1 on: June 17, 2017, 01:44:17 AM »
The support ticket system is currently taking around 10 or more business days for a resolution (woefully slow).

That however, shouldn't impact on your refund request provided you requested it within the refund request time frame.
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