Author Topic: Help getting a response from Avast Support  (Read 2519 times)

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Offline andy.cheetham

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Help getting a response from Avast Support
« on: June 10, 2017, 08:02:37 PM »
I submitted a query on the support site over a month ago and have not had anything other than an automated response!

"RE: Help is on its way. ( Ticket ID: [#806345] )" - I think the help may have got lost on route.

If there is any other way of getting some help please let me know.

Andy

Offline Asyn

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Re: Help getting a response from Avast Support
« Reply #1 on: June 10, 2017, 08:08:43 PM »
Hi Andy, seems you contacted consumer support. ;)
Business support: https://support.business.avast.com/hc/en-us/requests/new
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline andy.cheetham

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Re: Help getting a response from Avast Support
« Reply #2 on: June 28, 2017, 09:59:56 AM »
Sorry for the delay in responding.
Thanks for the response.

Cheers
Andy

Offline Asyn

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Re: Help getting a response from Avast Support
« Reply #3 on: June 28, 2017, 10:27:04 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0