Author Topic: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox  (Read 601 times)

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Offline Pernaman

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Whenever I view a site scan report and click "Force a re-scan", the site begins to reload/update itself, but it seems to get stuck on trying to connect to sitecheck.sucuri.net and the loading circle next to site title on the tab box keeps spinning but nothing happens. However, the site seems to work without problems on mobile Firefox.

I already sent Sucuri an email about this issue, but I'm curious if anyone's having the same problem ???
Finnish casual PC and Avast user with mediocre computer knowledge and rather sloppy english computer vocabulary
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I use Avast free with Malwarebytes Anti-Malware and Firefox with Adblock Plus & Noscript

Offline Asyn

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #1 on: June 18, 2017, 07:07:12 PM »
Nope, it works for me.
Win 8.1 [x64] - Avast Premier 17.8.2315.Beta1 - CC 5.35 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.4 [NS/uBO] - Thunderbird 52.4 [EM]
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Online DavidR

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #2 on: June 18, 2017, 07:39:34 PM »
I have found many of the analysis sites can be a bit slow, there must be times when they must have a heavy load. Not to mention it would also depend on how complex the site to be scanned is.

However securi.net seems to be fine most of the time, I just had it scan avast.com and that loaded fast as it has been done 2 days ago. Forcing a rescan for avast.com, didn't take that long at all.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 17.7.2314/ Outpost Firewall Pro9.3/ Firefox 52.4.0 ESR, uBlock Origin, RequestPolicy/ MailWasher Pro7.8.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline Pernaman

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #3 on: June 18, 2017, 08:03:17 PM »
I tried to scan some simple sites I've scanned as a test before but they also seems to be left stuck. I'm not sure how log this would've been goig on on my browser since I just came back from a week long trip and the site was working fine just before that.
Finnish casual PC and Avast user with mediocre computer knowledge and rather sloppy english computer vocabulary
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I use Avast free with Malwarebytes Anti-Malware and Firefox with Adblock Plus & Noscript

Offline Asyn

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #4 on: June 18, 2017, 08:25:44 PM »
Did you allow Sucuri in NoScript..!!?
Win 8.1 [x64] - Avast Premier 17.8.2315.Beta1 - CC 5.35 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.4 [NS/uBO] - Thunderbird 52.4 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pernaman

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #5 on: June 18, 2017, 08:28:25 PM »
Yes, and I haven't performed any Noscript tinkering before this issue surfacing.
Finnish casual PC and Avast user with mediocre computer knowledge and rather sloppy english computer vocabulary
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I use Avast free with Malwarebytes Anti-Malware and Firefox with Adblock Plus & Noscript

Offline Asyn

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #6 on: June 18, 2017, 08:34:08 PM »
Well, wait for a reply from Sucuri then.
Win 8.1 [x64] - Avast Premier 17.8.2315.Beta1 - CC 5.35 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.4 [NS/uBO] - Thunderbird 52.4 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Online polonus

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #7 on: June 18, 2017, 10:52:16 PM »
What browser did you use there?
Notoce, that Sucuri is specially affiliated with Google Chrome.
After the latest update the scan results load rather fast.

polonus
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Online DavidR

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #8 on: June 18, 2017, 11:09:40 PM »
What browser did you use there?
<snip>
polonus

Presumably Firefox as it mentions in the topic title  ;)
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Online polonus

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #9 on: June 19, 2017, 12:02:11 AM »
Hi DavidR,

Some use more browser and one as a preferred browser of choice.

polonus
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Use NoScript, a limited user account and a virtual machine and be safe(r)!

Online DavidR

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #10 on: June 19, 2017, 01:26:19 AM »
Yes, they do, the the title was pretty specific, I thought.
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Offline Pernaman

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #11 on: June 19, 2017, 01:11:45 PM »
Nonetheless polonus DavidR got it right ;)

The problem seems to have fixed itself over the night, since the site works normally again. When I performed the scans on the same sites I tried yesterday, Sucuri had given them "Unable to connect" errors resutls, even though in scans I tried to do on mobile browser they showed up normal green.
Finnish casual PC and Avast user with mediocre computer knowledge and rather sloppy english computer vocabulary
( ._.)

I use Avast free with Malwarebytes Anti-Malware and Firefox with Adblock Plus & Noscript

Offline Pernaman

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #12 on: June 19, 2017, 09:20:54 PM »
Here's Sucuri's answer to my mail, if anyone's interested:

Quote
Thanks for sending us issues with out SiteCheck site. We know that sometimes it takes quite long it it may look as if the page loading stuck. Sometimes browsers may even show so "connection problems". We are aware about these issues and currently working on a new version of the scanner from-end. We hope it will work much better.

Probably quite few typos :P
Finnish casual PC and Avast user with mediocre computer knowledge and rather sloppy english computer vocabulary
( ._.)

I use Avast free with Malwarebytes Anti-Malware and Firefox with Adblock Plus & Noscript

Offline bob3160

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #13 on: June 20, 2017, 02:34:12 PM »
Thanks for the feedback. :)

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