Author Topic: Can't get through to any support  (Read 1821 times)

0 Members and 1 Guest are viewing this topic.


  • Guest
Can't get through to any support
« on: June 20, 2017, 07:01:05 PM »
I cancelled auto renewal but avast have still taken the money via nexway. I no longer have the product or the computer it was on. I would like a refund of the £79.99. I can't get hold of anyone at avast as I have no order ID to submit a ticket. It also didn't recognise my email address so I had to reregister with my email account. This is the second year now that this has happened ... where I have cancelled auto renewal and I have still been charged. Can anyone please help me?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31078
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Can't get through to any support
« Reply #1 on: June 20, 2017, 07:07:57 PM »
You need to contact avast for things like this.