Author Topic: Secureline VPN settings page disappeared  (Read 4023 times)

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Offline ucs

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Secureline VPN settings page disappeared
« on: August 23, 2018, 05:59:22 PM »
Hi All,

My active licences are Avast Internet Security, CleanUp and Secureline VPN.
Current version is 18.6.2349
However, since the last software update, the VPN settings page has disappeared (eg. on/off button, country settings).
Could you help recover this VPN settings page?
Thank you.
Patrick



Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #1 on: August 24, 2018, 05:26:56 AM »
Hi, you need to install the standalone version of SecureLine.
http://secureline.tools.avast.com/tools/secureline/avast_secureline_setup.exe
Win 8.1 [x64] - Avast PremSec 22.1.6886.IBC [UI.688] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.0
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.88
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #2 on: August 24, 2018, 09:53:55 AM »
Thank you very much. But what does "Standalone" mean in this case? Do the other modules (Internet Security and Cleanup) work in parallel?
Just want to make sure because I have a pop-up: "This download can harm your computer".
Thank you.

Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #3 on: August 24, 2018, 09:57:15 AM »
1. Thank you very much. But what does "Standalone" mean in this case?
2. Do the other modules (Internet Security and Cleanup) work in parallel?
3. Just want to make sure because I have a pop-up: "This download can harm your computer".
1. From the changelog: SecureLine VPN component won't be part of AV. User will be offered to install standalone VPN client independent from AV (staged release not for all users now)
2. Sure.
3. Who says so..??
Win 8.1 [x64] - Avast PremSec 22.1.6886.IBC [UI.688] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.0
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.88
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #4 on: August 24, 2018, 10:03:10 AM »
Item 3: Screenshot in attachment

Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #5 on: August 24, 2018, 10:04:06 AM »
Item 3: Screenshot in attachment
You can safely ignore it.
Win 8.1 [x64] - Avast PremSec 22.1.6886.IBC [UI.688] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.0
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.88
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #6 on: August 24, 2018, 10:32:05 AM »
Sorry to bother you again but whilst I succeeded to download the standalone Secureline screen, the only way to reach this screen is every time to download it, which is not user-friendly as you can imagine. Is there any way other way? The Internet Security screen still does not show any Secureline parameters. See attachment.

Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #7 on: August 24, 2018, 10:34:26 AM »
Just right click the ASL tray icon.
Win 8.1 [x64] - Avast PremSec 22.1.6886.IBC [UI.688] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.0
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.88
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Secureline VPN settings page disappeared
« Reply #8 on: August 25, 2018, 12:52:50 AM »
Just right click the ASL tray icon.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast One 21.11, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #9 on: August 28, 2018, 06:09:44 PM »
Thanks for your help.

Offline bob3160

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Re: Secureline VPN settings page disappeared
« Reply #10 on: August 28, 2018, 11:06:51 PM »
Thanks for your help.
You're welcome. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast One 21.11, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet