Author Topic: Rescue Disk Does not Load when Booted from  (Read 726 times)

0 Members and 1 Guest are viewing this topic.

Offline ZedG90

  • Newbie
  • *
  • Posts: 3
Rescue Disk Does not Load when Booted from
« on: September 24, 2017, 10:41:14 PM »
When I try and boot from a DVD Rescue Disk it gets to the point where it shows a command prompt showing various things succeeding and then after it closes the screen flickers and then the computer restarts. I have tried re-burning the ISO, downloading a fresh ISO and burning it, uninstalling Windows PE and reinstalling it, uninstalling and reinstalling Avast Rescue Disk and all of this still produces the same result. However a older Rescue Disk I made around August 28 with the same computer boots and works fine. The system in question is running Windows 8.1 64-bit and Avast's version is 17.6.2310

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31483
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Rescue Disk Does not Load when Booted from
« Reply #1 on: September 24, 2017, 11:34:49 PM »
Is the system connected to the Internet?
Does a USB stick work if you use that as resque disk?

Offline ZedG90

  • Newbie
  • *
  • Posts: 3
Re: Rescue Disk Does not Load when Booted from
« Reply #2 on: September 24, 2017, 11:58:00 PM »
Yes the computer is connected to the internet, but I have recently moved so most of my computer stuff is in transit so I only really have a few DVD-Rs laying around.

Offline Martin Kudlicka

  • Avast team
  • Jr. Member
  • *
  • Posts: 36
Re: Rescue Disk Does not Load when Booted from
« Reply #3 on: September 25, 2017, 09:21:02 AM »
There was a fix about week ago, some files were missing on rescue disc image. Please try it again in next release. Thank you.
Avast Support Tool - https://www.avast.com/en-eu/faq.php?article=AVKB33#artTitle
Avast support - https://support.avast.com - submit a support ticket

Offline ZedG90

  • Newbie
  • *
  • Posts: 3
Re: Rescue Disk Does not Load when Booted from
« Reply #4 on: September 26, 2017, 05:35:38 AM »
I'm thankful that it has been sorted out, just wondering how I can get the update?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31483
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Rescue Disk Does not Load when Booted from
« Reply #5 on: September 26, 2017, 08:25:41 AM »
Same as you can get all vps/application updates.