Author Topic: Autorenewal won't turn off.  (Read 203 times)

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Offline LucaNatoli

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Autorenewal won't turn off.
« on: October 10, 2017, 02:59:05 PM »
Hi, I have sent a so called request to deactivate x2 auto renewals on my account. They are not turning off. Now I would like them turned off as i was just "trailing" the VPN and Cleaner.

Offline Eddy

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Re: Autorenewal won't turn off.
« Reply #1 on: October 10, 2017, 03:53:07 PM »
If you have submitted a ticket, just wait for avast to handle it.
If you haven't submitted one, create only 1 and ask avast to turn it of.

Offline LucaNatoli

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Re: Autorenewal won't turn off.
« Reply #2 on: October 11, 2017, 06:34:59 AM »
Thanks, problem is though the ticket says they have high volumes to handle, meaning will they address the issue before it renews in like 2 days??