Author Topic: BSOD pointant vers aswbidsdrivera.sys  (Read 8201 times)

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BSOD pointant vers aswbidsdrivera.sys
« on: October 20, 2017, 05:14:27 PM »
Since the last update of Windows 10 I keep having crash (BSOD). Analysis of the dump file (with Whocrashed) points to aswbidsdrivera.sys
I have uninstalled Avast IS, checked all updates and not a crash for 36 h
I reinstalled it (latest version online) and 3h later same problem.
Thank you for your help.
« Last Edit: October 20, 2017, 05:40:59 PM by pascalouvrard »

Offline Pondus

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #1 on: October 20, 2017, 05:17:13 PM »

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #2 on: October 20, 2017, 05:42:50 PM »
Switched to english. Looking forward to your help

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #3 on: October 20, 2017, 05:47:15 PM »
When you uninstalled Avast did you use the removal tool ???

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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Offline Asyn

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #4 on: October 21, 2017, 04:25:09 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #5 on: October 24, 2017, 05:28:23 PM »
Thanks for the help, so far so good...

Offline Asyn

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #6 on: October 25, 2017, 04:15:29 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #7 on: October 26, 2017, 07:11:12 PM »
Acually it has restarted (4 crashes in the last 90 minutes). I have removed and reinstalled Avast IS twice followin the precise instructions. I am still getting crashes caused by aswbidsdrivera.sys (IDS Application Activity Monitor Driver., AVAST Software s.r.o.)
Any help is welcome

Offline Asyn

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #8 on: October 27, 2017, 04:00:31 AM »
See Reply #4.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #9 on: October 27, 2017, 11:53:33 AM »
Thanks but the link points to a 404 error page! Any other link?

Offline Asyn

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #10 on: October 27, 2017, 12:18:31 PM »
Thanks but the link points to a 404 error page! Any other link?
Hmmm, the link still works for me...
Anyway, as the FAQ got reworked, try: https://support.avast.com/article/33/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #11 on: October 28, 2017, 07:24:36 PM »
The FAQ page works, but downloading the support tool sends to a 404 page. I have tried using 2 browsers, no luck. Thanks

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #12 on: October 28, 2017, 07:25:47 PM »
The FAQ page works, but downloading the support tool sends to a 404 page. I have tried using 2 browsers, no luck. Thanks
Support-Tool: http://utils.support.tools.avast.com/tools/support/utils/avastsupport.exe
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #13 on: October 30, 2017, 10:12:14 AM »
Thanks, the link works. I have sent the info to support, hope they will be able to help.

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Re: BSOD pointant vers aswbidsdrivera.sys
« Reply #14 on: October 30, 2017, 10:14:13 AM »
Thanks, the link works. I have sent the info to support, hope they will be able to help.
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0