Author Topic: Master Password Forgotten  (Read 459 times)

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Offline Bo24

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Master Password Forgotten
« on: November 01, 2017, 09:05:56 PM »
Yes, I had synchronization set up with my Iphone Avast app, but I recently had to restore my Iphone to factory settings. All of my passwords are in the app itself. How do i fix this?  will I lose all of my password information? I can't even sign into my apple account to restore my phone because my apple password and ID are locked up in AVAST password manager. Help!

Offline Martin Kvetko

  • Avast team
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  • Posts: 148
Re: Master Password Forgotten
« Reply #1 on: November 02, 2017, 08:16:01 AM »
If you have had synchronization enabled we have sent you an email with backup link when you activated it. You may now use it to restore your passwords from backup. Please follow this guide:
https://support.avast.com/en-us/article/Restore-Passwords-data-backup