Author Topic: Bug Report - Avast Silent mode does not display manual scan results.  (Read 9601 times)

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Offline DavidR

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #30 on: January 15, 2018, 05:37:16 PM »
I love when people comment when they read one posting and not the full posting. This change has broken the program that has worked fine forever. Silent does not mean silent when you issue a command and nothing happens.

What is so hard to see that if I asked to scan a file manually that I am given a result. Silent or NOT. It always worked before this release. It looks like someone broke this feature and has not fixed it. Do you have any clue how annoying it is to have to turn off silent mode and then turn it back on after every manual scan. I don't want to be told about every issue I can possibly fix unless I am getting a virus. Then I want to be told.

This is my last post on this thread.

The notification behaviour will not be changing.

Just a note, silent mode stops all notifications so it will stop malware notifications (e.g threats blocked by Web/File/Behavioir Shield). Threats will be blocked but you won't be alerted.

And you are WHO to say it wont be changing? I have already been in talks with Avast about getting this changed back.

Someone whom has a communication link with developers and no doubt where he got the response.

You, as you have said are using the silent mode to avoid avast popop promotions/ads and probably why this action was removed.  The consequence of that is no interaction whatsoever whilst in 'silent' mode.
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Offline glnz

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #31 on: January 24, 2018, 09:31:05 PM »
 
Agree 100% with OP.

Bob's "explanations" are incorrect.  Used to be that a right-click scan of a single file would show results even if I was in Silent Mode.  The recent loss of the results is simply - and obviously - a BUG.

(Now, when I need to scan a single file or folder, I first double-click on the Avast icon in the lower right "tray" so it appears, and then right-click scan the file or folder.  This is a waste of time.)

Bob - please ask the Avast dev team to set this back the way it was.
 
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Offline bob3160

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #32 on: January 24, 2018, 09:45:47 PM »
Avast is aware of the current way this works. I'm sure if they decided that it should be different, they would already have changed it.
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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #33 on: April 30, 2018, 12:58:30 PM »
Not wishing to needlessly revive an old topic, I have Avast Free and my issue with Silent Mode is that it just doesn't work. The point for me is not be interrupted whilst playing games and whereas Silent Mode worked just fine for years, in recent months (since this "update", who knows) it doesn't stay silent. I clearly have Silent Mode enabled and yet there I am, in the middle of an epic battle, just me and a million orcs, and that some middle class Englishwoman pipes up that a PUP has been detected (a false positive, to boot). Surely the point of Silent Mode is NOT TO BE DISTURBED whilst playing games?

Offline bob3160

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #34 on: April 30, 2018, 01:37:26 PM »
Not wishing to needlessly revive an old topic, I have Avast Free and my issue with Silent Mode is that it just doesn't work. The point for me is not be interrupted whilst playing games and whereas Silent Mode worked just fine for years, in recent months (since this "update", who knows) it doesn't stay silent. I clearly have Silent Mode enabled and yet there I am, in the middle of an epic battle, just me and a million orcs, and that some middle class Englishwoman pipes up that a PUP has been detected (a false positive, to boot). Surely the point of Silent Mode is NOT TO BE DISTURBED whilst playing games?
That's what Silent Mode is supposed to prevent:

I'm reporting this to the developers.
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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #35 on: April 30, 2018, 03:36:08 PM »
The PC is currently running an automated backup and literally 2 minutes ago it piped up a warning about a PUP. This most often seems to happen during these automated backups, by the way.

This is what Avast is currently displaying:





Now, the thing is, it states "No Avast messages/pop-ups/alerts will be displayed". Technically, an audible alert doesn't fall into this category so, technically, it's working as intended, but it cannot be said to be functioning in the spirit of "Silent" mode if it pipes up about a PUP whilst I'm being wiped by the last boss. Incidentally, I must get dozens of emails a day infected with all sorts of crap and it seems that in this case Silent Mode does what it says on the tin. It only seems to start talking to me when I'm running a backup (which is, unfortunately, daily).

I have uninstalled (with avastclear.exe) and reinstalled Avast multiple times but the problem persists, this on a Win 7 pro x64 desktop. I also have a Win 7 pro x64 laptop on which this does not seem to be an issue but, thinking about it, whilst the laptop is always on, the sound is always off and it's the audible alerts that kill it for me, I repeat, I don't get any on-screen alerts.

I've been a fan of Avast for decades but this is kinda bugging me.
« Last Edit: April 30, 2018, 03:44:45 PM by Gascon »

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #36 on: May 01, 2018, 04:47:45 AM »
I guess this has solved it for me:


Offline glnz

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #37 on: January 14, 2019, 02:48:33 PM »
 
  This is still an issue.

Avast deliberately impaired right-click scanning of a single file in order to force viewers to see or hear ads.

I have been a big fan of avast but will be happy when we all move to Win 10, where Windows Defender does a very nice job with a much smaller footprint and much less interference in our lives.
 
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Offline bob3160

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #38 on: January 14, 2019, 02:54:48 PM »
 
  This is still an issue.

Avast deliberately impaired right-click scanning of a single file in order to force viewers to see or hear ads.

I have been a big fan of avast but will be happy when we all move to Win 10, where Windows Defender does a very nice job with a much smaller footprint and much less interference in our lives.
 
So you don't have a problem except the one you created when you decided to use silent mode in order to not see an occasional ad.
Solve your problem by disabling Silent mode, do your scan and then re-start silent mode.
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Offline glnz

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #39 on: January 14, 2019, 02:56:48 PM »
 
I created?
 
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Offline bob3160

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #40 on: January 14, 2019, 03:00:29 PM »
 
I created?
 
You turned on silent mode. It's not on by default. :)
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Offline Pondus

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #41 on: January 14, 2019, 03:06:55 PM »
I agree with those who say it is a bug.
When you right click a file and scan it then you are deliberately asking for a scan result an it should be displayed

Has anyone tested if this only happen if the result is negative? ... if you scan EICAR test file (it should be detected) does it then display the result?



Offline bob3160

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #42 on: January 14, 2019, 03:08:09 PM »
I agree with those who say it is a bug.
When you right click a file and scan it then you are deliberately asking for a scan result an it should be displayed

Has anyone tested if this only happen if the result is negative? ... if you scan EICAR test file (it should be detected) does it then display the result?
Why don't you test it?
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Offline Pondus

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #43 on: January 14, 2019, 03:09:44 PM »
Quote
Why don't you test it?
You know i dont use avast


« Last Edit: January 14, 2019, 03:33:26 PM by Pondus »

Offline bob3160

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Re: Bug Report - Avast Silent mode does not display manual scan results.
« Reply #44 on: January 14, 2019, 03:41:56 PM »
Quote
Why don't you test it?
You know i dont use avast
Not using the program makes it a bit awkward to give help.
When silent mode is on, there are no outward signs of any activities however, there is protection.
Here's how you see that protection:

If you check the notifications, it clearly shows that it blocked the eicar test file.

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