Author Topic: order on-line and accidentally put down wrong email address  (Read 3218 times)

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Offline cely.pepe

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order on-line and accidentally put down wrong email address
« on: November 13, 2017, 07:25:02 PM »
I ordered this product online and for the e-mail address I was off by one letter.  So, the e-mail whit all purchase information is send a not existent email address.
How can I recovery the e-mail whit the confirmation of order, transaction and the ID and Password for the product? And.... How can I disable the automatic renewal if the license is registred for an account who not exist? Because on my avast account (the right one) I have no trace of it :( Please help me....
« Last Edit: November 13, 2017, 07:40:36 PM by cely.pepe »

Offline Raeken

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Re: order on-line and accidentally put down wrong email address
« Reply #1 on: November 13, 2017, 09:17:45 PM »
You can try to contact support: https://support.avast.com/en-us/contact/
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