Author Topic: Unable to Get Data From Phone  (Read 4443 times)

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Offline cairatticd

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Unable to Get Data From Phone
« on: January 16, 2018, 02:31:02 AM »
Over the last week when I try to get data from my phone all I get is a partial list of the contacts, no SMS or call info.  Older data requests from weeks ago are also only showing a partial list of contacts.  Everything worked fine last week.

Offline 6770321

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Re: Unable to Get Data From Phone
« Reply #1 on: January 18, 2018, 04:15:11 PM »
Same on my phone

Offline ffaradyc

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Re: Unable to Get Data From Phone
« Reply #2 on: January 29, 2019, 07:08:45 AM »
Same on my phone, any fix on my.avast.com?

Offline richard302

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Re: Unable to Get Data From Phone
« Reply #3 on: January 29, 2019, 08:12:39 AM »
Same problem......very frustrating.  Cannot find answer.

Offline diskoxp84

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Re: Unable to Get Data From Phone
« Reply #4 on: February 07, 2019, 01:55:05 PM »
I have same problem.. Any support please?

Offline Vaclav7

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Re: Unable to Get Data From Phone
« Reply #5 on: February 14, 2019, 08:35:29 AM »
the same problem now, unable to chose option SMS, CALL info - shown only CONTACT option
« Last Edit: February 14, 2019, 08:37:58 AM by Vaclav7 »

Offline Asyn

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Re: Unable to Get Data From Phone
« Reply #6 on: February 14, 2019, 08:46:50 AM »
Win 8.1 [x64] - Avast PremSec 20.1.2396.Beta#3 [UI.457] - CC 5.63 - EEK - Firefox ESR 68.5 [NS/AOS/uBO/PB] - TB 68.5 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Vaclav7

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Re: Unable to Get Data From Phone
« Reply #7 on: February 14, 2019, 08:57:15 AM »
Thank you.
I will want refund money.  >:(

Offline Asyn

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Re: Unable to Get Data From Phone
« Reply #8 on: February 14, 2019, 08:58:35 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 20.1.2396.Beta#3 [UI.457] - CC 5.63 - EEK - Firefox ESR 68.5 [NS/AOS/uBO/PB] - TB 68.5 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline woodser1765

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Re: Unable to Get Data From Phone
« Reply #9 on: June 15, 2019, 06:08:08 AM »
Why allow Google to dictate how your product works? What ever happened to free enterprise?
I see no value from Google forcing you to remove this feature unless they are planning to release this type of product.