Author Topic: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709  (Read 1502 times)

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Offline Lukáš Rohal

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Hello,

I noticed a bug on numerous machines, I think.

The PC's with Windows 10 Pro x64 were on version 1703 and had 2018-01 update installed.
After upgrading to version 1709, the 2018-01 update is not offered. The QualityCompat key is NOT recreated by Avast after upgrading Windows!

We are using Avast for Business cloud managed version.
When I import the Registry key manually, the 2018-01 update is correctly installed.

Please, fix this, so the QualityCompat key is correctly recreated after upgrading Windows 10 (to v. 1709).

Thank you!

Offline Lukáš Rohal

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Re: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
« Reply #1 on: January 31, 2018, 08:54:42 AM »
Hello,

can anyone from Avast confirm they will fix this issue?

Thank you!

Offline Asyn

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Win 8.1 [x64] - Avast PremSec 20.8.2427.B#2 [UI.560] - CC 5.71 - EEK - FF ESR 68.12 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lukáš Rohal

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Re: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
« Reply #3 on: February 01, 2018, 11:44:33 AM »
Contact business support: https://www.avast.com/business-support-contact-form.php

Cannot click on "Submit" even with Ad-Blocking disabled, so the only option for me is forum...

Offline Asyn

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Re: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
« Reply #4 on: February 02, 2018, 06:01:49 AM »
Contact business support: https://www.avast.com/business-support-contact-form.php
Cannot click on "Submit" even with Ad-Blocking disabled, so the only option for me is forum...
Try another browser.
Win 8.1 [x64] - Avast PremSec 20.8.2427.B#2 [UI.560] - CC 5.71 - EEK - FF ESR 68.12 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0