Author Topic: UI Failed to Load  (Read 962 times)

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REDACTED

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UI Failed to Load
« on: January 31, 2018, 01:24:54 AM »
Unlike other comments on this subject, I did not have the free version, but paid for two years.
I tried installing it three times. Whenever it starts, it stops with a message "UI FAILED TO LOAD". I am using Microsoft XP, so maybe that is the problem, but previous Avast worked fine.

I did find a lot of instructions that are supposed to fix this problem, but I do NOT have time to figure out what any of that means. Unless I get a response soon for a very quick simple repair, I will ask for a refund.

marvinlzinn

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline johnsobar8

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Re: UI Failed to Load
« Reply #2 on: April 16, 2020, 08:28:56 AM »
My Avast Premium is supposedly running on my Windows 10 laptop.  But I cannot get the user interface to show when I try to open it,                                         

Offline Asyn

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Re: UI Failed to Load
« Reply #3 on: April 16, 2020, 10:19:06 AM »
See reply #1.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0