« previous next »
Pages: [1]   Go Down

Author Topic: VPN won't connect  (Read 6092 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
VPN won't connect
« on: February 22, 2018, 02:57:26 AM »
VPN wont connect.
Logged

Offline krahulik

  • Moderator
  • Sr. Member
  • *
  • Posts: 291
Re: VPN won't connect
« Reply #1 on: February 22, 2018, 09:07:40 AM »
Hi Thomas,
  this message doesn't provide much information to work with. The typical reasons why VPN doesn't connect are network conditions (too hight latency), blocked ports 500 or 4500 (i.e. some Cisco routers have disabled them by default), and blocked communication by countries or ISPs (China, United Arab Emirates, Qatar).

Could you please generate a support package from application's help menu and send it to me as a private message?

Best Regards,
  Martin
Logged

REDACTED

  • Guest
Re: VPN won't connect
« Reply #2 on: February 23, 2018, 12:55:10 AM »
There is no option on this page to create a 'private' message.
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: VPN won't connect
« Reply #3 on: February 23, 2018, 05:29:24 AM »
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
Pages: [1]   Go Up
« previous next »