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Author Topic: Need help with refund  (Read 1951 times)

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Offline Johnson11

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Need help with refund
« on: May 12, 2018, 03:25:39 AM »
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« Last Edit: January 15, 2019, 10:01:07 AM by Johnson11 »
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Offline Johnson11

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Re: REFUND PLEASEEE
« Reply #1 on: May 12, 2018, 04:09:23 AM »
if anyone can actually help me( a staff) please email me for more personal info like the card i used
« Last Edit: January 15, 2019, 10:01:26 AM by Johnson11 »
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Offline Asyn

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Re: REFUND PLEASEEE
« Reply #2 on: May 12, 2018, 05:15:12 AM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
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Offline Johnson11

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Re: REFUND PLEASEEE
« Reply #3 on: May 12, 2018, 05:31:33 AM »
as i said i dont have acces to my account because i forgot it
ive tried contacting they never answer my calls or emails
PLEASE I NEED A REFUND AND MY SUBSCRIBTION CANCELED
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Offline Asyn

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Re: REFUND PLEASEEE
« Reply #4 on: May 12, 2018, 06:04:37 AM »
Hi, I reported it for you.
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Offline Johnson11

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Re: REFUND PLEASEEE
« Reply #5 on: May 12, 2018, 06:06:34 AM »
thank you its been so long and i havent had a reply, i know im being quite dramatic but 63.24 is alot especially if you're a student.
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Offline Asyn

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Re: REFUND PLEASEEE
« Reply #6 on: May 12, 2018, 06:07:22 AM »
You're welcome.
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Offline Johnson11

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Re: REFUND PLEASEEE
« Reply #7 on: May 12, 2018, 03:11:35 PM »
when would i hear back from them.
im just panicking because i dont want another charge.
are you able to get them to prioratise mune abit more?
« Last Edit: May 12, 2018, 03:39:58 PM by Johnson11 »
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Offline Asyn

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Re: REFUND PLEASEEE
« Reply #8 on: May 12, 2018, 03:48:43 PM »
Quote from: Johnson11 on May 12, 2018, 03:11:35 PM
when would i hear back from them.
Probably on Monday (support only works on weekdays).
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Offline Johnson11

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Re: Need help with refund
« Reply #9 on: May 14, 2018, 04:50:52 AM »
its been almost 4 days, avast still hasnt done anything. im just panicking, sorry.is anyone able to see if my ticket is at a priority or has been sent
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Offline bob3160

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Re: Need help with refund
« Reply #10 on: May 14, 2018, 02:52:10 PM »
Let's be a bit realistic, You posted the request on 5/11/2018 in the evening.
There was a weekend to consider. It usually takes 5-7 business days.
Please have some patience.
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